Search Results - Customer's reference

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  1. 1
    Comparative study of customer’s and service provider’s orientation towards Islamic banking: With reference to a selected banks in Dar es salaam (NBC, KCB and AMANA BANK)

    Comparative study of customer’s and service provider’s orientation towards Islamic banking: With reference to a selected banks in Dar es salaam (NBC, KCB and AMANA BANK) by Beatus, Carren

    Published 2024
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  2. 2
    Customer-driven project management : building quality into project process /

    Customer-driven project management : building quality into project process / by Barkley, Bruce

    Published 2001
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  3. 3
    Relationship marketing : management of customer relationships /

    Relationship marketing : management of customer relationships / by Bruhn, Manfred

    Published 2003
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  4. 4
    Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /

    Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs / by Vavra, Terry G.

    Published 1997
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  5. 5
    Services marketing Managing the service value chain

    Services marketing Managing the service value chain by Bruhn Manfred

    Published 2006
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  6. 6
    Services marketing Managing the service value chain

    Services marketing Managing the service value chain by Bruhn Manfred

    Published 2006
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  7. 7
    The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.

    The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya. by Hamisi, Musa

    Published 2024
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  8. 8
    Empowering the customer : the citizen in public sector reform /

    Empowering the customer : the citizen in public sector reform / by Ayeni, Victor

    Published 2000
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  9. 9
    Services management and marketing A customer relationship management approach

    Services management and marketing A customer relationship management approach by Gronroos, Christian

    Published 2001
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  10. 10
    The effects of customer service on organizational performance: A case of KBC Morogoro municipality

    The effects of customer service on organizational performance: A case of KBC Morogoro municipality by Kihombo, Dafrosa B

    Published 2024
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  11. 11
    Marketing management in the 21st century

    Marketing management in the 21st century by Capon, Noel

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  12. 12
    Excluding women from inheriting land through custom in Tanzania : the implications of the Nyakyusa customary land tenure on women's land and inheritance rights in Kyela and Rungwe districts /

    Excluding women from inheriting land through custom in Tanzania : the implications of the Nyakyusa customary land tenure on women's land and inheritance rights in Kyela and Rungwe...

    Published 2009
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  13. 13
    Excluding women from inheriting land through custom in Tanzania : the implications of the Nyakyusa customary land tenure on women's land and inheritance rights in Kyela and Rungwe districts /

    Excluding women from inheriting land through custom in Tanzania : the implications of the Nyakyusa customary land tenure on women's land and inheritance rights in Kyela and Rungwe...

    Published 2009
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  14. 14
    Marketing : creating value for customers /

    Marketing : creating value for customers / by Churchill, Gilbert A.

    Published 1995
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  15. 15
    Handbook of logistics and distribution management

    Handbook of logistics and distribution management by Rushton, Alan

    Published 1991
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  16. 16
    Services marketing : integrating customer focus across the firm /

    Services marketing : integrating customer focus across the firm / by Zeithaml, Valarie A.

    Published 2006
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  17. 17
    Competitive manufacturing management : continuous improvement, lean production, customer-focused quality /

    Competitive manufacturing management : continuous improvement, lean production, customer-focused quality / by Nicholas, John M.

    Published 1998
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  18. 18
    Marketing the core

    Marketing the core by kERIN, A. Roger

    Published 2009
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  19. 19
    Services marketing : managing the service value chain /

    Services marketing : managing the service value chain / by Bruhn, Manfred

    Published 2006
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  20. 20
    Cases in operations management : building customer value through world-class operations /

    Cases in operations management : building customer value through world-class operations / by Klassen, Robert D

    Published 2006
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