Результаты поиска

Services marketing : managing the service value chain / по Bruhn, Manfred

Services marketing : people, technology, strategy / по Lovelock, Christopher H.

Services marketing : integrating customer focus across the firm /

Meeting customer needs по SMITH, I. (Author)

Services marketing: integrating customer focus across the firm /

Services marketing : integrating customer focus across the firm / по Zeithaml, Valarie A.

Handbook of logistics and distribution management по Rushton, Alan

The handbook of logistics and distribution management по Rushton, Alan

Defying the limits : reaching new heights in customer relationship management

Services marketing : integrating customer focus across the firm / по Zeithaml, Valarie A.

Полный текст
Полный текст
Полный текст

Customer services-marketing and the competitive environment/ по Mayall,Carol