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  1. 1
    Services marketing : managing the service value chain /

    Services marketing : managing the service value chain / by Bruhn, Manfred

    Published 2006
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  2. 2
    Supply chain management

    Supply chain management by Mentzer, John, T

    Published 2001
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  3. 3
    Strategic logistics management

    Strategic logistics management by Stock James R.

    Published 2001
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  4. 4
    Handbook of physical distribution management

    Handbook of physical distribution management by Gattorna, John

    Published 1983
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  5. 5
    Marketing management in the 21st century

    Marketing management in the 21st century by Capon, Noel

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  6. 6
    Handbook of logistics and distribution management

    Handbook of logistics and distribution management by Rushton, Alan

    Published 1991
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  7. 7
    The handbook of logistics and distribution management

    The handbook of logistics and distribution management by Rushton, Alan

    Published 2000
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  8. 8
    Defying the limits : reaching new heights in customer relationship management

    Defying the limits : reaching new heights in customer relationship management

    Published 2000
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  9. 9
    Services marketing : integrating customer focus across the firm /

    Services marketing : integrating customer focus across the firm / by Zeithaml, Valarie A.

    Published 2006
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  10. 10
    Customer services-marketing and the competitive environment/

    Customer services-marketing and the competitive environment/ by Mayall,Carol

    Published 1992
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