An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited

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A dissertation submitted in partial fulfilment of the requirements for award of the Degree of Master of Business Administration (MBA) of Mzumbe University

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书目详细资料
主要作者:	Abdalla, Zainab.S
格式:	Thesis
语言:	英语
出版:	Mzumbe University 2024
主题:	customer loyalty customer satisfaction Bank performance Customer Relationship
在线阅读:	http://hdl.handle.net/11192/657 https://scholar.mzumbe.ac.tz/handle/123456789/873
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