The influence of Business Process re-engineering on Service Quality: Evidence from Service Industry in Tanzania

The influence of Business Process re-engineering on Service Quality: Evidence from Service Industry in Tanzania

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Article published by the Interdisciplinary Studies on Information Technology and Business (ISITB) Volume 1, Issue 1: January -March 2013 (83 - 83)

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Detalhes bibliográficos
Main Authors: Sungau, Joseph Joseph, Ndunguru, Philibert C., Kimeme, Joseph
Formato: Artigo
Idioma:inglês
Publicado em: Interdisciplinary Studies on Information Technology and Business (ISITB) 2024
Assuntos:
Process Re-engineering
Service Quality
Service Organization
Information Technology
Acesso em linha:https://www.researchgate.net/publication/243964088
https://scholar.mzumbe.ac.tz/handle/123456789/659
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