Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania

Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania

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This paper analyses customers' satisfaction with services of the Sokoine National Agricultural Library (SNAL) using a mixed-method approach. Both qualitative and quantitative data were collected using questionnaire and interviews, which were supplemented by document analysis. A total of 72 resp...

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Detalhes bibliográficos
Main Authors:	Bea, George, Musabila, Albogast, Deogratus, Daniel
Formato:	Artigo
Idioma:	inglês
Publicado em:	University of nebrasker 2024
Assuntos:	Customers’ satisfaction users’ satisfaction dissatisfaction library services Tanzania
Acesso em linha:	https://scholar.mzumbe.ac.tz/handle/123456789/536
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

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