Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank

A dissertation submitted in fulfillment of the requirements for the award of the degree of Master of Business Administration (MBA-CM) of Mzumbe University

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Библиографические подробности
Главный автор: Shanghali, John Wifred
Формат: Диссертация
Язык:английский
Опубликовано: Mzumbe University 2025
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Online-ссылка:https://scholar.mzumbe.ac.tz/handle/123456789/1862
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Итог:A dissertation submitted in fulfillment of the requirements for the award of the degree of Master of Business Administration (MBA-CM) of Mzumbe University