Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for the degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University
Guardado en:
Autor principal: | Lyatuu, Emmanuel |
---|---|
Formato: | Tesis |
Lenguaje: | inglés |
Publicado: |
Mzumbe University
2024
|
Materias: | |
Acceso en línea: | https://scholar.mzumbe.ac.tz/handle/123456789/1835 |
Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
por: Lyatuu, Emmanuel
Publicado: (2024)
por: Lyatuu, Emmanuel
Publicado: (2024)
Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
por: Lyatuu, Emmanuel D
Publicado: (2024)
por: Lyatuu, Emmanuel D
Publicado: (2024)
Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
por: Lyatuu, Emmanuel D
Publicado: (2024)
por: Lyatuu, Emmanuel D
Publicado: (2024)
Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
por: Murungu, Fadhili
Publicado: (2024)
por: Murungu, Fadhili
Publicado: (2024)
Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
por: Murungu, Fadhili
Publicado: (2024)
por: Murungu, Fadhili
Publicado: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
por: Abdalla, Zainab.S
Publicado: (2024)
por: Abdalla, Zainab.S
Publicado: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
por: Abdalla, Zainab.S
Publicado: (2024)
por: Abdalla, Zainab.S
Publicado: (2024)
The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
por: Kapologwe, Lugano A.
Publicado: (2024)
por: Kapologwe, Lugano A.
Publicado: (2024)
The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
por: Kapologwe, Lugano A.
Publicado: (2024)
por: Kapologwe, Lugano A.
Publicado: (2024)
The effects of customer service on organizational performance: A case of KBC Morogoro municipality
por: Kihombo, Dafrosa B
Publicado: (2024)
por: Kihombo, Dafrosa B
Publicado: (2024)
The effects of customer service on organizational performance: A case of KBC Morogoro municipality
por: Kihombo, Dafrosa B
Publicado: (2024)
por: Kihombo, Dafrosa B
Publicado: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
por: Tairo, Ester C
Publicado: (2024)
por: Tairo, Ester C
Publicado: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
por: Tairo, Ester C
Publicado: (2024)
por: Tairo, Ester C
Publicado: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
por: Shanghali, John Wifred
Publicado: (2025)
por: Shanghali, John Wifred
Publicado: (2025)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
por: Shanghali, John Wifred
Publicado: (2025)
por: Shanghali, John Wifred
Publicado: (2025)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
por: Mwikwabhi, Mary M.
Publicado: (2025)
por: Mwikwabhi, Mary M.
Publicado: (2025)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
por: Mwikwabhi, Mary M.
Publicado: (2025)
por: Mwikwabhi, Mary M.
Publicado: (2025)
The factors influencing customers choice of banking services in Tanzania.
por: Zainabu,Msangi
Publicado: (2024)
por: Zainabu,Msangi
Publicado: (2024)
The factors influencing customers choice of banking services in Tanzania.
por: Zainabu,Msangi
Publicado: (2024)
por: Zainabu,Msangi
Publicado: (2024)
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
por: Kazula, Lameck Zacharia
Publicado: (2024)
por: Kazula, Lameck Zacharia
Publicado: (2024)
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
por: Kazula, Lameck Zacharia
Publicado: (2024)
por: Kazula, Lameck Zacharia
Publicado: (2024)
Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
por: Tarimo, Bruno E.
Publicado: (2024)
por: Tarimo, Bruno E.
Publicado: (2024)
Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
por: Tarimo, Bruno E.
Publicado: (2024)
por: Tarimo, Bruno E.
Publicado: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
por: Mwandosya, Joyce E.
Publicado: (2024)
por: Mwandosya, Joyce E.
Publicado: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
por: Mwandosya, Joyce E.
Publicado: (2024)
por: Mwandosya, Joyce E.
Publicado: (2024)
Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
por: Tarimo, Lilian
Publicado: (2024)
por: Tarimo, Lilian
Publicado: (2024)
Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
por: Tarimo, Lilian
Publicado: (2024)
por: Tarimo, Lilian
Publicado: (2024)
E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality
por: Sangali, Samwel John
Publicado: (2024)
por: Sangali, Samwel John
Publicado: (2024)
E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality
por: Sangali, Samwel John
Publicado: (2024)
por: Sangali, Samwel John
Publicado: (2024)
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
por: Richard E. Ollotu,
Publicado: (2024)
por: Richard E. Ollotu,
Publicado: (2024)
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
por: Richard E. Ollotu,
Publicado: (2024)
por: Richard E. Ollotu,
Publicado: (2024)
Customer perceptions on E-Banking in Tanzania: A case of selected commercial bank in Dar es salaam
por: Erick, Clearence
Publicado: (2024)
por: Erick, Clearence
Publicado: (2024)
Customer perceptions on E-Banking in Tanzania: A case of selected commercial bank in Dar es salaam
por: Erick, Clearence
Publicado: (2024)
por: Erick, Clearence
Publicado: (2024)
Law of banking
por: Myneni, S. R
Publicado: (2006)
por: Myneni, S. R
Publicado: (2006)
Banking and financial services
por: Ahluwalia, Hemant S.
Publicado: (2008)
por: Ahluwalia, Hemant S.
Publicado: (2008)
Practice of banking 1: study text in banking /
Publicado: (1985)
Publicado: (1985)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
por: Mduma, Esther M.
Publicado: (2024)
por: Mduma, Esther M.
Publicado: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
por: Mduma, Esther M.
Publicado: (2024)
por: Mduma, Esther M.
Publicado: (2024)
Factors for adoption and benefits of electronic banking to customers: A case study of CRDB Bank, Morogoro
por: Ulaya, Paul L. A
Publicado: (2024)
por: Ulaya, Paul L. A
Publicado: (2024)
Factors for adoption and benefits of electronic banking to customers: A case study of CRDB Bank, Morogoro
por: Ulaya, Paul L. A
Publicado: (2024)
por: Ulaya, Paul L. A
Publicado: (2024)
Ejemplares similares
-
Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
por: Lyatuu, Emmanuel
Publicado: (2024) -
Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
por: Lyatuu, Emmanuel D
Publicado: (2024) -
Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
por: Lyatuu, Emmanuel D
Publicado: (2024) -
Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
por: Murungu, Fadhili
Publicado: (2024) -
Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
por: Murungu, Fadhili
Publicado: (2024)