Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company

Показать другие версии (1)

A dissertation submitted in partial fulfillment of the requirements for award of the Degree of Master of Business Administration (MBA) of Mzumbe University.

Сохранить в:

Библиографические подробности
Главный автор:	Mushi, Onael W.
Формат:	Диссертация
Язык:	английский
Опубликовано:	Mzumbe University 2024
Предметы:	Service quality Customer satisfaction Transport service-Tanzania Industry - Tanzania
Online-ссылка:	https://scholar.mzumbe.ac.tz/handle/123456789/1816
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Схожие документы

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
по: Mushi, Onael W.
Опубликовано: (2024)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
по: Mushi, Onael Walter
Опубликовано: (2024)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
по: Mushi, Onael Walter
Опубликовано: (2024)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
по: Bonaventura, Adam
Опубликовано: (2024)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
по: Bonaventura, Adam
Опубликовано: (2024)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
по: Lushakuzi,Simon Shaban
Опубликовано: (2024)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
по: Lushakuzi,Simon Shaban
Опубликовано: (2024)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
по: Masika, Emmanuel Julian
Опубликовано: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
по: Masika, Emmanuel Julian
Опубликовано: (2024)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
по: Khamis, Amne Rashid
Опубликовано: (2024)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
по: Khamis, Amne Rashid
Опубликовано: (2024)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
по: Anthony, Adrian
Опубликовано: (2025)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
по: Anthony, Adrian
Опубликовано: (2025)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
по: Mwikwabhi, Mary M.
Опубликовано: (2025)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
по: Mwikwabhi, Mary M.
Опубликовано: (2025)

Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
по: Bea, George, и др.
Опубликовано: (2024)

Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
по: Bea, George, и др.
Опубликовано: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
по: Hamisi, Musa
Опубликовано: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
по: Hamisi, Musa
Опубликовано: (2024)

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
по: Shalin, Parvez Thaver
Опубликовано: (2024)

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
по: Shalin, Parvez Thaver
Опубликовано: (2024)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
по: Somi Loveness
Опубликовано: (2024)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
по: Somi Loveness
Опубликовано: (2024)

Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
по: Mhoja, Husein
Опубликовано: (2024)

Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
по: Mhoja, Husein
Опубликовано: (2024)

Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
по: Mwandosya, Joyce E.
Опубликовано: (2024)

Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
по: Mwandosya, Joyce E.
Опубликовано: (2024)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
по: Mlekwa, Moses Denis
Опубликовано: (2024)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
по: Mlekwa, Moses Denis
Опубликовано: (2024)

An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
по: Eric, Shoo Ainea
Опубликовано: (2024)

An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
по: Eric, Shoo Ainea
Опубликовано: (2024)

Transport in East Africa : a reader part II
Опубликовано: (1978)

Mobility and mobilization transport bottlenecks: a constraints upon administrative performance
по: Fernades, A. J.
Опубликовано: (1972)

An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
по: Nguzo, Said K.
Опубликовано: (2024)

An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
по: Nguzo, Said K.
Опубликовано: (2024)

Customer services-marketing and the competitive environment/
по: Mayall,Carol
Опубликовано: (1992)

Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
по: Tairo, Ester C
Опубликовано: (2024)

Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
по: Tairo, Ester C
Опубликовано: (2024)