Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital

Show other versions (1)

A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for award of degree of Masters of Business Administration in Corporate Management (MBA-CM) of Mzumbe University.

Na minha lista:

Detalhes bibliográficos
Autor principal:	Shalin, Parvez Thaver
Formato:	Thesis
Idioma:	inglês
Publicado em:	Mzumbe university 2024
Assuntos:	Technology on health services Health care Customer satisfaction Service quality
Acesso em linha:	https://scholar.mzumbe.ac.tz/handle/123456789/1670
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Registos relacionados

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
Por: Shalin, Parvez Thaver
Publicado em: (2024)

Effectiveness of cash management and quality of service: A case study of Morogoro regional hospital
Por: Joseph, John K. E.
Publicado em: (2024)

Effectiveness of cash management and quality of service: A case study of Morogoro regional hospital
Por: Joseph, John K. E.
Publicado em: (2024)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
Por: Lushakuzi,Simon Shaban
Publicado em: (2024)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
Por: Lushakuzi,Simon Shaban
Publicado em: (2024)

Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
Por: Mkwizu, Evarista
Publicado em: (2024)

Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
Por: Mkwizu, Evarista
Publicado em: (2024)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
Por: Anthony, Adrian
Publicado em: (2025)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
Por: Anthony, Adrian
Publicado em: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
Por: Shanghali, John Wifred
Publicado em: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
Por: Shanghali, John Wifred
Publicado em: (2025)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
Por: Khamis, Amne Rashid
Publicado em: (2024)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
Por: Khamis, Amne Rashid
Publicado em: (2024)

Tanzania service provision assessment survey 2006.
Publicado em: (2007)

Applying quality management in health care : a process for implementation
Por: Kely Diane, L.
Publicado em: (2006)

Factors influencing clients’ satisfaction with HIV/AIDS care services in public and private health facilities in Mwanza Region
Por: Ringo, Moses
Publicado em: (2024)

Factors influencing clients’ satisfaction with HIV/AIDS care services in public and private health facilities in Mwanza Region
Por: Ringo, Moses
Publicado em: (2024)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
Por: Mushi, Onael W.
Publicado em: (2024)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
Por: Mushi, Onael W.
Publicado em: (2024)

Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
Por: Mhoja, Husein
Publicado em: (2024)

Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
Por: Mhoja, Husein
Publicado em: (2024)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
Por: Mwikwabhi, Mary M.
Publicado em: (2025)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
Por: Mwikwabhi, Mary M.
Publicado em: (2025)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
Por: Bonaventura, Adam
Publicado em: (2024)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
Por: Bonaventura, Adam
Publicado em: (2024)

Quality of care : a process for making strategic choices in health systems
Publicado em: (2006)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
Por: Mushi, Onael Walter
Publicado em: (2024)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
Por: Mushi, Onael Walter
Publicado em: (2024)

Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
Por: Mduma, Esther M.
Publicado em: (2024)

Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
Por: Mduma, Esther M.
Publicado em: (2024)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
Por: Somi Loveness
Publicado em: (2024)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
Por: Somi Loveness
Publicado em: (2024)

Service quality assessment of social health insurance benefit (SHIB) provided by social security funds.
Por: Challe, Felistas Emmanuel.
Publicado em: (2024)

Service quality assessment of social health insurance benefit (SHIB) provided by social security funds.
Por: Challe, Felistas Emmanuel.
Publicado em: (2024)

An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
Por: Eric, Shoo Ainea
Publicado em: (2024)

An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
Por: Eric, Shoo Ainea
Publicado em: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
Por: Hamisi, Musa
Publicado em: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
Por: Hamisi, Musa
Publicado em: (2024)

Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
Por: Tarimo, Bruno E.
Publicado em: (2024)

Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
Por: Tarimo, Bruno E.
Publicado em: (2024)