Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania

Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania

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A dissertation submitted in partial fulfillment of the requirements for the Degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

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Detalhes bibliográficos
Autor principal:	Lyatuu, Emmanuel D
Formato:	Thesis
Idioma:	inglês
Publicado em:	Mzumbe University 2024
Assuntos:	Customer service Performance Management-banking industry Microfinance institutions E-banking Mobile banking
Acesso em linha:	https://scholar.mzumbe.ac.tz/handle/123456789/1582
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