Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga

Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga

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A dissertation submitted to partial fulfillment of the requirements for the degree of Master of Business Administration and Corporate Management (MBA-CM) of Mzumbe University

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Bibliographic Details
Main Author:	Tarimo, Lilian
Format:	Thesis
Language:	English
Published:	Mzumbe University 2024
Subjects:	Banking Sector in Tanzania DTB bank DTB‟s customer‟s
Online Access:	https://scholar.mzumbe.ac.tz/handle/123456789/1576
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