The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for the award of Master’s degree of Business Administration in Corporate Management (MBA-CM) of Mzumbe University.
Saved in:
| 主要作者: | Richard E. Ollotu |
|---|---|
| 语言: | 英语 |
| 出版: |
Mzumbe university
2024
|
| 主题: | |
| 在线阅读: | https://scholar.mzumbe.ac.tz/handle/123456789/1553 |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
相似书籍
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
由: Richard E. Ollotu,
出版: (2024)
由: Richard E. Ollotu,
出版: (2024)
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
由: Kazula, Lameck Zacharia
出版: (2024)
由: Kazula, Lameck Zacharia
出版: (2024)
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
由: Kazula, Lameck Zacharia
出版: (2024)
由: Kazula, Lameck Zacharia
出版: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
由: Abdalla, Zainab.S
出版: (2024)
由: Abdalla, Zainab.S
出版: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
由: Abdalla, Zainab.S
出版: (2024)
由: Abdalla, Zainab.S
出版: (2024)
The effect of automated teller machine (ATM) service on customer satisfaction in the Tanzanian banking sector: The case study of National Microfinance Bank (NMB), Ifakara branch
由: Tillya, Joseph J.
出版: (2024)
由: Tillya, Joseph J.
出版: (2024)
The effect of automated teller machine (ATM) service on customer satisfaction in the Tanzanian banking sector: The case study of National Microfinance Bank (NMB), Ifakara branch
由: Tillya, Joseph J.
出版: (2024)
由: Tillya, Joseph J.
出版: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
由: Eric, Shoo Ainea
出版: (2024)
由: Eric, Shoo Ainea
出版: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
由: Eric, Shoo Ainea
出版: (2024)
由: Eric, Shoo Ainea
出版: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
由: Shanghali, John Wifred
出版: (2025)
由: Shanghali, John Wifred
出版: (2025)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
由: Shanghali, John Wifred
出版: (2025)
由: Shanghali, John Wifred
出版: (2025)
Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
由: Tarimo, Bruno E.
出版: (2024)
由: Tarimo, Bruno E.
出版: (2024)
Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
由: Tarimo, Bruno E.
出版: (2024)
由: Tarimo, Bruno E.
出版: (2024)
Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
由: Bea, George, et al.
出版: (2024)
由: Bea, George, et al.
出版: (2024)
Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
由: Bea, George, et al.
出版: (2024)
由: Bea, George, et al.
出版: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
由: Mduma, Esther M.
出版: (2024)
由: Mduma, Esther M.
出版: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
由: Mduma, Esther M.
出版: (2024)
由: Mduma, Esther M.
出版: (2024)
The determinants of employee Job satisfaction: The case of agriculture extension officers in Wanging’ombe district council,
由: Mbungu, Bernard Elias
出版: (2024)
由: Mbungu, Bernard Elias
出版: (2024)
The determinants of employee Job satisfaction: The case of agriculture extension officers in Wanging’ombe district council,
由: Mbungu, Bernard Elias
出版: (2024)
由: Mbungu, Bernard Elias
出版: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
由: Bonaventura, Adam
出版: (2024)
由: Bonaventura, Adam
出版: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
由: Bonaventura, Adam
出版: (2024)
由: Bonaventura, Adam
出版: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
由: Mwandosya, Joyce E.
出版: (2024)
由: Mwandosya, Joyce E.
出版: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
由: Mwandosya, Joyce E.
出版: (2024)
由: Mwandosya, Joyce E.
出版: (2024)
Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
由: Tarimo, Lilian
出版: (2024)
由: Tarimo, Lilian
出版: (2024)
Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
由: Tarimo, Lilian
出版: (2024)
由: Tarimo, Lilian
出版: (2024)
Defying the limits : reaching new heights in customer relationship management
出版: (2000)
出版: (2000)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
由: Khamis, Amne Rashid
出版: (2024)
由: Khamis, Amne Rashid
出版: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
由: Khamis, Amne Rashid
出版: (2024)
由: Khamis, Amne Rashid
出版: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
由: Masika, Emmanuel Julian
出版: (2024)
由: Masika, Emmanuel Julian
出版: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
由: Masika, Emmanuel Julian
出版: (2024)
由: Masika, Emmanuel Julian
出版: (2024)
Factors influencing customer satisfaction in bonded warehouse operations. a survey of bonded warehouses – Zanzibar.
由: Kassim, K.H
出版: (2024)
由: Kassim, K.H
出版: (2024)
Factors influencing customer satisfaction in bonded warehouse operations. a survey of bonded warehouses – Zanzibar.
由: Kassim, K.H
出版: (2024)
由: Kassim, K.H
出版: (2024)
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
由: Mlekwa, Moses Denis
出版: (2024)
由: Mlekwa, Moses Denis
出版: (2024)
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
由: Mlekwa, Moses Denis
出版: (2024)
由: Mlekwa, Moses Denis
出版: (2024)
The loyalty effect : the hidden force behind growth, profits, and lasting value /
由: Reichheld, Frederick F.
出版: (1996)
由: Reichheld, Frederick F.
出版: (1996)
Principles and practice of marketing
由: Jobber, David
出版: (1998)
由: Jobber, David
出版: (1998)
An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
由: Nguzo, Said K.
出版: (2024)
由: Nguzo, Said K.
出版: (2024)
An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
由: Nguzo, Said K.
出版: (2024)
由: Nguzo, Said K.
出版: (2024)
The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
由: Kapologwe, Lugano A.
出版: (2024)
由: Kapologwe, Lugano A.
出版: (2024)
The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
由: Kapologwe, Lugano A.
出版: (2024)
由: Kapologwe, Lugano A.
出版: (2024)
相似书籍
-
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
由: Richard E. Ollotu,
出版: (2024) -
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
由: Kazula, Lameck Zacharia
出版: (2024) -
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
由: Kazula, Lameck Zacharia
出版: (2024) -
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
由: Abdalla, Zainab.S
出版: (2024) -
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
由: Abdalla, Zainab.S
出版: (2024)