The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for the award of Master’s degree of Business Administration in Corporate Management (MBA-CM) of Mzumbe University.
Enregistré dans:
| Auteur principal: | Richard E. Ollotu |
|---|---|
| Langue: | anglais |
| Publié: |
Mzumbe university
2024
|
| Sujets: | |
| Accès en ligne: | https://scholar.mzumbe.ac.tz/handle/123456789/1553 |
| Tags: |
Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
|
Documents similaires
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
par: Richard E. Ollotu,
Publié: (2024)
par: Richard E. Ollotu,
Publié: (2024)
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
par: Kazula, Lameck Zacharia
Publié: (2024)
par: Kazula, Lameck Zacharia
Publié: (2024)
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
par: Kazula, Lameck Zacharia
Publié: (2024)
par: Kazula, Lameck Zacharia
Publié: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
par: Abdalla, Zainab.S
Publié: (2024)
par: Abdalla, Zainab.S
Publié: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
par: Abdalla, Zainab.S
Publié: (2024)
par: Abdalla, Zainab.S
Publié: (2024)
The effect of automated teller machine (ATM) service on customer satisfaction in the Tanzanian banking sector: The case study of National Microfinance Bank (NMB), Ifakara branch
par: Tillya, Joseph J.
Publié: (2024)
par: Tillya, Joseph J.
Publié: (2024)
The effect of automated teller machine (ATM) service on customer satisfaction in the Tanzanian banking sector: The case study of National Microfinance Bank (NMB), Ifakara branch
par: Tillya, Joseph J.
Publié: (2024)
par: Tillya, Joseph J.
Publié: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
par: Eric, Shoo Ainea
Publié: (2024)
par: Eric, Shoo Ainea
Publié: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
par: Eric, Shoo Ainea
Publié: (2024)
par: Eric, Shoo Ainea
Publié: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)
par: Shanghali, John Wifred
Publié: (2025)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)
par: Shanghali, John Wifred
Publié: (2025)
Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
par: Tarimo, Bruno E.
Publié: (2024)
par: Tarimo, Bruno E.
Publié: (2024)
Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
par: Tarimo, Bruno E.
Publié: (2024)
par: Tarimo, Bruno E.
Publié: (2024)
Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
par: Bea, George, et autres
Publié: (2024)
par: Bea, George, et autres
Publié: (2024)
Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
par: Bea, George, et autres
Publié: (2024)
par: Bea, George, et autres
Publié: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
par: Mduma, Esther M.
Publié: (2024)
par: Mduma, Esther M.
Publié: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
par: Mduma, Esther M.
Publié: (2024)
par: Mduma, Esther M.
Publié: (2024)
The determinants of employee Job satisfaction: The case of agriculture extension officers in Wanging’ombe district council,
par: Mbungu, Bernard Elias
Publié: (2024)
par: Mbungu, Bernard Elias
Publié: (2024)
The determinants of employee Job satisfaction: The case of agriculture extension officers in Wanging’ombe district council,
par: Mbungu, Bernard Elias
Publié: (2024)
par: Mbungu, Bernard Elias
Publié: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
par: Bonaventura, Adam
Publié: (2024)
par: Bonaventura, Adam
Publié: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
par: Bonaventura, Adam
Publié: (2024)
par: Bonaventura, Adam
Publié: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
par: Mwandosya, Joyce E.
Publié: (2024)
par: Mwandosya, Joyce E.
Publié: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
par: Mwandosya, Joyce E.
Publié: (2024)
par: Mwandosya, Joyce E.
Publié: (2024)
Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
par: Tarimo, Lilian
Publié: (2024)
par: Tarimo, Lilian
Publié: (2024)
Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
par: Tarimo, Lilian
Publié: (2024)
par: Tarimo, Lilian
Publié: (2024)
Defying the limits : reaching new heights in customer relationship management
Publié: (2000)
Publié: (2000)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
par: Khamis, Amne Rashid
Publié: (2024)
par: Khamis, Amne Rashid
Publié: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
par: Khamis, Amne Rashid
Publié: (2024)
par: Khamis, Amne Rashid
Publié: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
par: Masika, Emmanuel Julian
Publié: (2024)
par: Masika, Emmanuel Julian
Publié: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
par: Masika, Emmanuel Julian
Publié: (2024)
par: Masika, Emmanuel Julian
Publié: (2024)
Factors influencing customer satisfaction in bonded warehouse operations. a survey of bonded warehouses – Zanzibar.
par: Kassim, K.H
Publié: (2024)
par: Kassim, K.H
Publié: (2024)
Factors influencing customer satisfaction in bonded warehouse operations. a survey of bonded warehouses – Zanzibar.
par: Kassim, K.H
Publié: (2024)
par: Kassim, K.H
Publié: (2024)
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
par: Mlekwa, Moses Denis
Publié: (2024)
par: Mlekwa, Moses Denis
Publié: (2024)
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
par: Mlekwa, Moses Denis
Publié: (2024)
par: Mlekwa, Moses Denis
Publié: (2024)
The loyalty effect : the hidden force behind growth, profits, and lasting value /
par: Reichheld, Frederick F.
Publié: (1996)
par: Reichheld, Frederick F.
Publié: (1996)
Principles and practice of marketing
par: Jobber, David
Publié: (1998)
par: Jobber, David
Publié: (1998)
An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
par: Nguzo, Said K.
Publié: (2024)
par: Nguzo, Said K.
Publié: (2024)
An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
par: Nguzo, Said K.
Publié: (2024)
par: Nguzo, Said K.
Publié: (2024)
The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
par: Kapologwe, Lugano A.
Publié: (2024)
par: Kapologwe, Lugano A.
Publié: (2024)
The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
par: Kapologwe, Lugano A.
Publié: (2024)
par: Kapologwe, Lugano A.
Publié: (2024)
Documents similaires
-
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
par: Richard E. Ollotu,
Publié: (2024) -
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
par: Kazula, Lameck Zacharia
Publié: (2024) -
Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
par: Kazula, Lameck Zacharia
Publié: (2024) -
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
par: Abdalla, Zainab.S
Publié: (2024) -
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
par: Abdalla, Zainab.S
Publié: (2024)