Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services

Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services

Показать другие версии (1)

A dissertation submitted in partial fulfilment of the requirements for the award of the Degree of Master of Business Administration (MBA) in Corporate Management of Mzumbe University

Сохранить в:

Библиографические подробности
Главный автор:	Venance, Paulina
Формат:	Диссертация
Язык:	английский
Опубликовано:	Mzumbe University 2024
Предметы:	Market-Tanzania Service Quality Generation Y Underpinning Theory Customer Loyalty Mobile Phone Services
Online-ссылка:	https://scholar.mzumbe.ac.tz/handle/123456789/1460
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

Схожие документы

Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services
по: Venance, Paulina
Опубликовано: (2024)

The impact of mobile phone banking to the reduction of income poverty in Tanzania: A case of M-PESA
по: Nyambo, Editha Eliger
Опубликовано: (2024)

The impact of mobile phone banking to the reduction of income poverty in Tanzania: A case of M-PESA
по: Nyambo, Editha Eliger
Опубликовано: (2024)

Assessment of the factors influencing consumer buying decision of mobile phone brands: A survey study among university students
по: Zephania, Glory
Опубликовано: (2024)

Assessment of the factors influencing consumer buying decision of mobile phone brands: A survey study among university students
по: Zephania, Glory
Опубликовано: (2024)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
по: Khamis, Amne Rashid
Опубликовано: (2024)

An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
по: Khamis, Amne Rashid
Опубликовано: (2024)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
по: Mlekwa, Moses Denis
Опубликовано: (2024)

The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
по: Mlekwa, Moses Denis
Опубликовано: (2024)

An assessment of consumer awareness and usage of e-banking transactions through mobile phones: A case of VODACOM Tanzania limited
по: Mohamed,Eginga
Опубликовано: (2024)

An assessment of consumer awareness and usage of e-banking transactions through mobile phones: A case of VODACOM Tanzania limited
по: Mohamed,Eginga
Опубликовано: (2024)

Factors influencing the adoption of mobile financial services in the unbanked population: The case of Chamwino district
по: Aulelius, L.
Опубликовано: (2024)

Factors influencing the adoption of mobile financial services in the unbanked population: The case of Chamwino district
по: Aulelius, L.
Опубликовано: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
по: Abdalla, Zainab.S
Опубликовано: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
по: Abdalla, Zainab.S
Опубликовано: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
по: Hamisi, Musa
Опубликовано: (2024)

The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
по: Hamisi, Musa
Опубликовано: (2024)

Assessment of the factors influencing the adoption of mobile money services: A case of Morogoro Region
по: Maganga, Magreth
Опубликовано: (2024)

Assessment of the factors influencing the adoption of mobile money services: A case of Morogoro Region
по: Maganga, Magreth
Опубликовано: (2024)

Contribution of women’s income generating activities on access to health services at the household level: A case of vision fund Tanzania in Morogoro
по: Mwaigaga, Grace Nahason
Опубликовано: (2024)

Contribution of women’s income generating activities on access to health services at the household level: A case of vision fund Tanzania in Morogoro
по: Mwaigaga, Grace Nahason
Опубликовано: (2024)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
по: Mwikwabhi, Mary M.
Опубликовано: (2025)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
по: Mwikwabhi, Mary M.
Опубликовано: (2025)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
по: Somi Loveness
Опубликовано: (2024)

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
по: Somi Loveness
Опубликовано: (2024)

Assessing the impact of income generating activities toward development of coastal communities in Tanzania: A case of Pangani District council, Tanzania
по: Kaskazi, Rose P.
Опубликовано: (2024)

Assessing the impact of income generating activities toward development of coastal communities in Tanzania: A case of Pangani District council, Tanzania
по: Kaskazi, Rose P.
Опубликовано: (2024)

Factors influencing the adoption of mobile financial services in the unbanked population: The case of Chamwino District
по: Lema, Aulelius
Опубликовано: (2024)

Factors influencing the adoption of mobile financial services in the unbanked population: The case of Chamwino District
по: Lema, Aulelius
Опубликовано: (2024)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
по: Shanghali, John Wifred
Опубликовано: (2025)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
по: Bonaventura, Adam
Опубликовано: (2024)

Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
по: Bonaventura, Adam
Опубликовано: (2024)

The loyalty effect : the hidden force behind growth, profits, and lasting value /
по: Reichheld, Frederick F.
Опубликовано: (1996)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
по: Lushakuzi,Simon Shaban
Опубликовано: (2024)

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
по: Lushakuzi,Simon Shaban
Опубликовано: (2024)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
по: Anthony, Adrian
Опубликовано: (2025)

Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
по: Mushi, Onael W.
Опубликовано: (2024)

Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
по: Shalin, Parvez Thaver
Опубликовано: (2024)

Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
по: Anthony, Adrian
Опубликовано: (2025)