Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region

Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region

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A dissertation submitted in partial fulfillment of the requirements for the award of the Master’s Degree of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

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Bibliographic Details
Main Author:	Mhoja, Husein
Format:	Thesis
Language:	English
Published:	Mzumbe University 2024
Subjects:	Agency Services Customer Satisfaction- Mbeya Region\ Negative Theory Disconfirmation Theory Service Quality Service Performance
Online Access:	https://scholar.mzumbe.ac.tz/handle/123456789/1426
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