Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania
A dissertation submitted to the School of Public Administration and Management in partial fulfillment of the requirement for award of degree Master of Science in Human Resource Management (MSc-HRM) of Mzumbe University.
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| 格式: | Thesis |
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| 语言: | 英语 |
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Mzumbe University
2024
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| 在线阅读: | https://scholar.mzumbe.ac.tz/handle/123456789/1373 |
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| _version_ | 1835205594417463296 |
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| collection | DSpace |
| description | A dissertation submitted to the School of Public Administration and Management in partial fulfillment of the requirement for award of degree Master of Science in Human Resource Management (MSc-HRM) of Mzumbe University. |
| format | Thesis |
| id | oai:null:123456789-1373 |
| institution | Mzumbe University |
| language | English |
| publishDate | 2024 |
| publisher | Mzumbe University |
| record_format | dspace |
| spelling | oai:null:123456789-13732024-10-03T11:42:53Z Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania Ghost workers Human capital management information system Good Governance Payroll systems-Tanzania Fraud Wage bill The Fraud Triangle Theory A dissertation submitted to the School of Public Administration and Management in partial fulfillment of the requirement for award of degree Master of Science in Human Resource Management (MSc-HRM) of Mzumbe University. The government of Tanzania introduced HCMIS as solution to manage and eradicate the problem of the ghost workers fraud it has been facing in its public sector. The system facilitates to know the exact nature of workforce and wage bill on a monthly basis and storage of human resource information hence increase efficiency and effectiveness of public services. Despite this initiative done still challenges of the ghost workers fraud persists. Therefore, this study specifically intends to investigate the efficiency and effectiveness of HCMIS in managing the problem of the ghost workers fraud at POPSMGG. Specifically, the study sought to find out how the ghost workers appeared in the payroll systems; examine how HCMIS can improve efficiency and effectiveness in managing human resource; and to explore persistence of ghost workers on payroll systems. The study adopted case study research design and qualitative approach was used in order to achieve the study objectives. Purposive sampling and random sampling techniques were used to a sample of 10 respondents. The data was collected through indepth interview and documentary review methods, and then qualitative data were analysed by using content analysis and presented with direct quotations. The study revealed that ghost workers appeared in the wage bill because they were not removed from the payroll systems. Additionally, the study revealed that HCMIS successfully combats the ghost names in payroll systems, and able to identify and remove automatically the staff who have reached age of retirement 60 years. However, the findings show that HCMIS fail to identify and remove other forms of ghost workers such as deceased, voluntarily retired and dead employees. Further, the study revealed that ghost workers persist into the system because did not integrate with other human resource systems. The study recommends that HCMIS was maximum inefficiency and ineffectiveness on managing the ghost workers frauds, it need others systems from public institutions to support the operations. Private 2024-10-03T10:29:29Z 2024-10-03T10:29:29Z 2018 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/1373 en application/pdf Mzumbe University |
| spellingShingle | Ghost workers Human capital management information system Good Governance Payroll systems-Tanzania Fraud Wage bill The Fraud Triangle Theory Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania |
| title | Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania |
| title_full | Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania |
| title_fullStr | Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania |
| title_full_unstemmed | Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania |
| title_short | Efficiency and effectiveness of human capital management information system in managing ghost workers fraud: A case of President’s Office, Public Service Management and Good Governance (POPSMGG)-Tanzania |
| title_sort | efficiency and effectiveness of human capital management information system in managing ghost workers fraud a case of president s office public service management and good governance popsmgg tanzania |
| topic | Ghost workers Human capital management information system Good Governance Payroll systems-Tanzania Fraud Wage bill The Fraud Triangle Theory |
| url | https://scholar.mzumbe.ac.tz/handle/123456789/1373 |