Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania
A dissertation submitted in partial fulfilment of the requirements for the Degree of Masters of Public Administration (MPA) of Mzumbe University
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| Formato: | Tesis |
| Lenguaje: | inglés |
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Mzumbe University
2024
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| Acceso en línea: | https://scholar.mzumbe.ac.tz/handle/123456789/1305 |
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| _version_ | 1835205595386347520 |
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| author | Njau, Silver Paul |
| author_facet | Njau, Silver Paul |
| author_sort | Njau, Silver Paul |
| collection | DSpace |
| description | A dissertation submitted in partial fulfilment of the requirements for the Degree of Masters of Public Administration (MPA) of Mzumbe University |
| format | Thesis |
| id | oai:null:123456789-1305 |
| institution | Mzumbe University |
| language | English |
| publishDate | 2024 |
| publisher | Mzumbe University |
| record_format | dspace |
| spelling | oai:null:123456789-13052024-09-26T10:50:25Z Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania Njau, Silver Paul Mwanza city council Human Capital Management Information System Local government authorities-Tanzania A dissertation submitted in partial fulfilment of the requirements for the Degree of Masters of Public Administration (MPA) of Mzumbe University Human Capital Management Information System (HCMIS) has been solution to some problems facing human resource department. The system facilitates storage and retrieval of human resource information timely hence increases of efficiency and effectiveness of public services. Despite the use of HCMIS at Mwanza City Council (MCC) still some of the challenges confront the smooth use of the system. The specific objectives of this study were to examine HRO‟s knowledge in using the system; to explore ICT infrastructure obstacles in effective use of HCMIS; to assess HR information flow from other departments to system users; to investigate top management support towards use of HCMIS and to assess the level of employee‟s satisfaction on the use of HCMIS at MCC. This study used single study case of Mwanza City Council Data were collected by using both qualitative and quantitative methods through questionnaires, observation and in-depth interview. Sample size of 173 respondents was selected through purposive sampling technique and convenience sampling technique. Findings of this study revealed that none of the HRO‟s had knowledge to use the system fully. Also the findings show that there is poor flow of information from other departments to HR department. Also results shows that system users were not happy with the support given by approvers at POPSM in approving the sent items on time. Findings also revealed that there is poor support from Mwanza City Council in creating better working environment and working tools such as computers and accessories. The study recommends that, system users should be given sufficient training so that they can be able to use system fully. Also management should put a mechanism which will facilitate easier and timely flow of HR information from other departments to system users and finally management should provide support to the users by providing enough computers Private 2024-09-26T10:50:22Z 2024-09-26T10:50:22Z 2017 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/1305 en application/pdf Mzumbe University |
| spellingShingle | Mwanza city council Human Capital Management Information System Local government authorities-Tanzania Njau, Silver Paul Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania |
| title | Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania |
| title_full | Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania |
| title_fullStr | Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania |
| title_full_unstemmed | Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania |
| title_short | Challenges in the use of Human Capital Management Information System (HCMIS) in local government authorities: A case of Mwanza city council, Tanzania |
| title_sort | challenges in the use of human capital management information system hcmis in local government authorities a case of mwanza city council tanzania |
| topic | Mwanza city council Human Capital Management Information System Local government authorities-Tanzania |
| url | https://scholar.mzumbe.ac.tz/handle/123456789/1305 |
| work_keys_str_mv | AT njausilverpaul challengesintheuseofhumancapitalmanagementinformationsystemhcmisinlocalgovernmentauthoritiesacaseofmwanzacitycounciltanzania |