Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,

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A thesis submitted in fulfilment of the requirements for award of the degree of Doctor of Philosophy of Mzumbe University

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Détails bibliographiques
Auteur principal:	Lushakuzi,Simon Shaban
Format:	Thèse
Langue:	anglais
Publié:	Mzumbe University 2024
Sujets:	Service quality theory Transit passengers' Customer satisfaction Passengers satisfaction Public transport service Service quality Grönroon’s service quality model
Accès en ligne:	https://scholar.mzumbe.ac.tz/handle/123456789/1266
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

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