Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,

Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,

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A thesis submitted in fulfilment of the requirements for award of the degree of Doctor of Philosophy of Mzumbe University

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Detalles Bibliográficos
Autor principal:	Lushakuzi,Simon Shaban
Formato:	Tesis
Lenguaje:	inglés
Publicado:	Mzumbe University 2024
Materias:	Service quality theory Transit passengers' Customer satisfaction Passengers satisfaction Public transport service Service quality Grönroon’s service quality model
Acceso en línea:	https://scholar.mzumbe.ac.tz/handle/123456789/1266
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

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