The effects of customer services on organisational performance: A case of KCB Bank Morogoro Municipality

The effects of customer services on organisational performance: A case of KCB Bank Morogoro Municipality

Mostra altre versioni (1)

A Dissertation Submitted in Partial Fulfillment of the Requirement for the Award of the Degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

Salvato in:

Dettagli Bibliografici
Autore principale:	Kihombo, Dafrosa B.
Natura:	Dissertation
Lingua:	inglese
Pubblicazione:	Mzumbe University 2023
Accesso online:	http://192.168.30.20:4000/handle/123456789/308
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

Documenti analoghi

The effects of customer services on organisational performance: A case of KCB Bank Morogoro Municipality
di: Kihombo, Dafrosa B.
Pubblicazione: (2023)

The effects of customer service on organizational performance: A case of KBC Morogoro municipality
di: Kihombo, Dafrosa B
Pubblicazione: (2024)

The effects of customer service on organizational performance: A case of KBC Morogoro municipality
di: Kihombo, Dafrosa B
Pubblicazione: (2024)

Factors affecting non-performing loans in banking industry: A case of KCB Bank (Tanzania) limited Morogoro and Msimbazi branches
di: Msigwa, Carlo
Pubblicazione: (2024)

Factors affecting non-performing loans in banking industry: A case of KCB Bank (Tanzania) limited Morogoro and Msimbazi branches
di: Msigwa, Carlo
Pubblicazione: (2024)

Comparative study of customer’s and service provider’s orientation towards Islamic banking: With reference to a selected banks in Dar es salaam (NBC, KCB and AMANA BANK)
di: Beatus, Carren
Pubblicazione: (2024)

Comparative study of customer’s and service provider’s orientation towards Islamic banking: With reference to a selected banks in Dar es salaam (NBC, KCB and AMANA BANK)
di: Beatus, Carren
Pubblicazione: (2024)

Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
di: Murungu, Fadhili
Pubblicazione: (2024)

Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
di: Murungu, Fadhili
Pubblicazione: (2024)

E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality
di: Sangali, Samwel John
Pubblicazione: (2024)

E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality
di: Sangali, Samwel John
Pubblicazione: (2024)

Effectiveness of training programmes in public organisations in Tanzania: A case of Morogoro municipal council
di: Habi, Lukas
Pubblicazione: (2024)

Effectiveness of training programmes in public organisations in Tanzania: A case of Morogoro municipal council
di: Habi, Lukas
Pubblicazione: (2024)

Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
di: Lyatuu, Emmanuel
Pubblicazione: (2024)

Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
di: Lyatuu, Emmanuel D
Pubblicazione: (2024)

Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
di: Lyatuu, Emmanuel
Pubblicazione: (2024)

Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
di: Lyatuu, Emmanuel D
Pubblicazione: (2024)

Assessment of the factors that influence adoption of electronic banking in Tanzania: The case of NMB customers in Morogoro municipality
di: Milanzi, Castro T.
Pubblicazione: (2024)

Assessment of the factors that influence adoption of electronic banking in Tanzania: The case of NMB customers in Morogoro municipality
di: Milanzi, Castro T.
Pubblicazione: (2024)

Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
di: Mashingia, Neema N.J
Pubblicazione: (2024)

Customer care and its effectiveness in meeting customer’s needs: Evidence of millicom (TIGO) company Morogoro municipality
di: Mashingia, Neema N.J
Pubblicazione: (2024)

Factors for adoption and benefits of electronic banking to customers: A case study of CRDB Bank, Morogoro
di: Ulaya, Paul L. A
Pubblicazione: (2024)

Factors for adoption and benefits of electronic banking to customers: A case study of CRDB Bank, Morogoro
di: Ulaya, Paul L. A
Pubblicazione: (2024)

Analysis of the effect of school projects on school performance: A case of Morogoro Municipality
di: Hasunga, Elizabeth Japhet
Pubblicazione: (2024)

Analysis of the effect of school projects on school performance: A case of Morogoro Municipality
di: Hasunga, Elizabeth Japhet
Pubblicazione: (2024)

The factors influencing customers choice of banking services in Tanzania.
di: Zainabu,Msangi
Pubblicazione: (2024)

The factors influencing customers choice of banking services in Tanzania.
di: Zainabu,Msangi
Pubblicazione: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
di: Masika, Emmanuel Julian
Pubblicazione: (2024)

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
di: Masika, Emmanuel Julian
Pubblicazione: (2024)

The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
di: Kapologwe, Lugano A.
Pubblicazione: (2024)

The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
di: Kapologwe, Lugano A.
Pubblicazione: (2024)

The role of social media on small/medium business performance: A case of Kinondoni Municipal, Dar es Salaam city
di: Kihombo, Beatrice
Pubblicazione: (2024)

The role of social media on small/medium business performance: A case of Kinondoni Municipal, Dar es Salaam city
di: Kihombo, Beatrice
Pubblicazione: (2024)

Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
di: Mwandosya, Joyce E.
Pubblicazione: (2024)

Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
di: Mwandosya, Joyce E.
Pubblicazione: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
di: Abdalla, Zainab.S
Pubblicazione: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
di: Abdalla, Zainab.S
Pubblicazione: (2024)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
di: Shanghali, John Wifred
Pubblicazione: (2025)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
di: Shanghali, John Wifred
Pubblicazione: (2025)

Effective organisational communication : perspectives, principles and practices /
di: Blundel, Richard
Pubblicazione: (2013)