The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for award of the degree of Master's of Business Administration (MBA-CM) of Mzumbe University
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| 格式: | Thesis |
| 语言: | 英语 |
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Mzumbe University
2025
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| 在线阅读: | https://scholar.mzumbe.ac.tz/handle/123456789/1855 |
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