The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region

A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for award of the degree of Master's of Business Administration (MBA-CM) of Mzumbe University

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Главный автор: Mwikwabhi, Mary M.
Формат: Диссертация
Язык:английский
Опубликовано: Mzumbe University 2025
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Online-ссылка:https://scholar.mzumbe.ac.tz/handle/123456789/1855
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Итог:A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for award of the degree of Master's of Business Administration (MBA-CM) of Mzumbe University