Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank

Dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for the award of the Degree of Master’s of Business Administration in Corporate Management (MBA-CM) of Mzumbe University.

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书目详细资料
主要作者: Mwandosya, Joyce E.
格式: Thesis
语言:英语
出版: Mzumbe University 2024
主题:
在线阅读:https://scholar.mzumbe.ac.tz/handle/123456789/1632
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