Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
Dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for the award of the Degree of Master’s of Business Administration in Corporate Management (MBA-CM) of Mzumbe University.
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| Autor principal: | |
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| Formato: | Thesis |
| Idioma: | inglês |
| Publicado em: |
Mzumbe University
2024
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| Assuntos: | |
| Acesso em linha: | https://scholar.mzumbe.ac.tz/handle/123456789/1632 |
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