The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch

A dissertation submitted to Mzumbe University as a partial fulfillment of the requirement for the award of the degree of Master of Business Administration of Mzumbe University

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Dettagli Bibliografici
Autore principale: Somi Loveness
Natura: Tesi
Lingua:inglese
Pubblicazione: Mzumbe University 2024
Soggetti:
Accesso online:https://scholar.mzumbe.ac.tz/handle/123456789/1601
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