The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch

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A dissertation submitted to Mzumbe University as a partial fulfillment of the requirement for the award of the degree of Master of Business Administration of Mzumbe University

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书目详细资料
主要作者:	Somi Loveness
格式:	Thesis
语言:	英语
出版:	Mzumbe University 2024
主题:	Changes in Market Service quality-NMB in Dar es salaam Customer satisfaction Quality services-challenges
在线阅读:	https://scholar.mzumbe.ac.tz/handle/123456789/1601
标签:	添加标签没有标签, 成为第一个标记此记录!

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