Loveness, S. (2024). The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch. Mzumbe University.
Citação norma ChicagoLoveness, Somi. The Effects of Customer Expectations and Perception Towards Service Quality: A Case of NMB University Branch and Mlimani City Branch. Mzumbe University, 2024.
Citação norma MLALoveness, Somi. The Effects of Customer Expectations and Perception Towards Service Quality: A Case of NMB University Branch and Mlimani City Branch. Mzumbe University, 2024.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.