The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council

A research report submitted in partial fulfillment of the requirements for award of the Degree of Master of Business Administration in Corporate Management (MBA –CM) of Mzumbe University

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Autore principale: Ishabailu, Saad
Natura: Tesi
Lingua:inglese
Pubblicazione: Mzumbe University 2024
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Accesso online:https://scholar.mzumbe.ac.tz/handle/123456789/1592
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author Ishabailu, Saad
author_facet Ishabailu, Saad
author_sort Ishabailu, Saad
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description A research report submitted in partial fulfillment of the requirements for award of the Degree of Master of Business Administration in Corporate Management (MBA –CM) of Mzumbe University
format Thesis
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institution Mzumbe University
language English
publishDate 2024
publisher Mzumbe University
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spelling oai:41.59.85.69:123456789-15922024-10-31T09:16:11Z The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council Ishabailu, Saad Outsourcing revenue collection-Tanzania Local Government revenue administration Revenue collection-agents Revenue collection-challenges A research report submitted in partial fulfillment of the requirements for award of the Degree of Master of Business Administration in Corporate Management (MBA –CM) of Mzumbe University Mobilization of resources for performing Local Governments Authorities functions is regarded as a critical issue for the Local Authorities existence. Outsourcing revenue collection is considered as a means to increase Local Authorities revenue collection and for establishing a platform for more effective and efficient Local Government revenue administration. Generally objective of the study was investigating the impact of service outsourced in revenue collection to private agents on the performance of revenue collection function in Local Authorities citing the case of Tabora District Council. The study collected data from Revenue Collector, Councilors and officials of Tabora District Council. The main findings of the study are that private revenue collectors have managed to significantly increase the amount of fees collected compared to what was collected before. The section also describes the general way in which the researcher carried out the research. It describes the sampling procedures and states the main instruments used in data collection from the field The Data was computerized and processed using SPSS Computer software. The analysis of quantitative data involved production and interpretation through frequency, tabulation and graphs. Conclusions, Proper planning for making decision on outsourcing, Proper implementation of procurement procedure is of great importance ,Agreement on between the council and contractors in order to safeguard the council‟s estimates and to establish system for monitoring and evaluation on revenue collectors performance to ensure that the council‟s interests are safeguarded. Finally, recommendations on Revenue collection out sourcing is one of the way of improving revenue collection performance through analysis of its revenue sources potential, Proper mechanism of ascertaining the collection costs of its revenue, Proper insurance and provide conducive environment for private revenue collections. Private 2024-10-31T09:16:08Z 2024-10-31T09:16:08Z 2013 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/1592 en application/pdf Mzumbe University
spellingShingle Outsourcing revenue collection-Tanzania
Local Government revenue administration
Revenue collection-agents
Revenue collection-challenges
Ishabailu, Saad
The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council
title The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council
title_full The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council
title_fullStr The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council
title_full_unstemmed The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council
title_short The effects of services of outsourced agents on revenue collection in local government authorities: A case study of Tabora district council
title_sort effects of services of outsourced agents on revenue collection in local government authorities a case study of tabora district council
topic Outsourcing revenue collection-Tanzania
Local Government revenue administration
Revenue collection-agents
Revenue collection-challenges
url https://scholar.mzumbe.ac.tz/handle/123456789/1592
work_keys_str_mv AT ishabailusaad theeffectsofservicesofoutsourcedagentsonrevenuecollectioninlocalgovernmentauthoritiesacasestudyoftaboradistrictcouncil
AT ishabailusaad effectsofservicesofoutsourcedagentsonrevenuecollectioninlocalgovernmentauthoritiesacasestudyoftaboradistrictcouncil