The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
A dissertation submitted as partial of fulfillment of the requirement for the award of the Masters Degree of Business Administration in Corporate Management (MBA-CM) of Mzumbe University
Saved in:
| 主要作者: | Hamisi, Musa |
|---|---|
| 格式: | Thesis |
| 语言: | 英语 |
| 出版: |
Mzumbe University
2024
|
| 主题: | |
| 在线阅读: | https://scholar.mzumbe.ac.tz/handle/123456789/1408 |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
相似书籍
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
由: Hamisi, Musa
出版: (2024)
由: Hamisi, Musa
出版: (2024)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
由: Mwikwabhi, Mary M.
出版: (2025)
由: Mwikwabhi, Mary M.
出版: (2025)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
由: Mwikwabhi, Mary M.
出版: (2025)
由: Mwikwabhi, Mary M.
出版: (2025)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
由: Masika, Emmanuel Julian
出版: (2024)
由: Masika, Emmanuel Julian
出版: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
由: Masika, Emmanuel Julian
出版: (2024)
由: Masika, Emmanuel Julian
出版: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
由: Tairo, Ester C
出版: (2024)
由: Tairo, Ester C
出版: (2024)
Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
由: Tairo, Ester C
出版: (2024)
由: Tairo, Ester C
出版: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
由: Khamis, Amne Rashid
出版: (2024)
由: Khamis, Amne Rashid
出版: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
由: Khamis, Amne Rashid
出版: (2024)
由: Khamis, Amne Rashid
出版: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
由: Shanghali, John Wifred
出版: (2025)
由: Shanghali, John Wifred
出版: (2025)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
由: Shanghali, John Wifred
出版: (2025)
由: Shanghali, John Wifred
出版: (2025)
The impact of customer retention strategies to the performance of dairy industry in Tanzania: A survey study of dairy producers companies of southern highland in Tanzania
由: Hemedi, Kalezi
出版: (2024)
由: Hemedi, Kalezi
出版: (2024)
The impact of customer retention strategies to the performance of dairy industry in Tanzania: A survey study of dairy producers companies of southern highland in Tanzania
由: Hemedi, Kalezi
出版: (2024)
由: Hemedi, Kalezi
出版: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
由: Bonaventura, Adam
出版: (2024)
由: Bonaventura, Adam
出版: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
由: Bonaventura, Adam
出版: (2024)
由: Bonaventura, Adam
出版: (2024)
An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
由: Nguzo, Said K.
出版: (2024)
由: Nguzo, Said K.
出版: (2024)
An assessment on services quality in social security schemes in Tanzania: A case study of NSSF –Tanga regional office
由: Nguzo, Said K.
出版: (2024)
由: Nguzo, Said K.
出版: (2024)
Serving the public: Customer management in local government
由: Tam, Henry
出版: (1993)
由: Tam, Henry
出版: (1993)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
由: Mushi, Onael W.
出版: (2024)
由: Mushi, Onael W.
出版: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
由: Mushi, Onael W.
出版: (2024)
由: Mushi, Onael W.
出版: (2024)
Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
由: Anthony, Adrian
出版: (2025)
由: Anthony, Adrian
出版: (2025)
Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema district council – Mwanza
由: Anthony, Adrian
出版: (2025)
由: Anthony, Adrian
出版: (2025)
The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
由: Somi Loveness
出版: (2024)
由: Somi Loveness
出版: (2024)
The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
由: Somi Loveness
出版: (2024)
由: Somi Loveness
出版: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
由: Mushi, Onael Walter
出版: (2024)
由: Mushi, Onael Walter
出版: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
由: Mushi, Onael Walter
出版: (2024)
由: Mushi, Onael Walter
出版: (2024)
Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
由: Shalin, Parvez Thaver
出版: (2024)
由: Shalin, Parvez Thaver
出版: (2024)
Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
由: Shalin, Parvez Thaver
出版: (2024)
由: Shalin, Parvez Thaver
出版: (2024)
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
由: Mhoja, Husein
出版: (2024)
由: Mhoja, Husein
出版: (2024)
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
由: Mhoja, Husein
出版: (2024)
由: Mhoja, Husein
出版: (2024)
Service quality and brand loyalty in the telecommunication industry: A case study of Tigo and Vodacom,
由: Mwinchumu, Farida
出版: (2024)
由: Mwinchumu, Farida
出版: (2024)
Service quality and brand loyalty in the telecommunication industry: A case study of Tigo and Vodacom,
由: Mwinchumu, Farida
出版: (2024)
由: Mwinchumu, Farida
出版: (2024)
Customer services-marketing and the competitive environment/
由: Mayall,Carol
出版: (1992)
由: Mayall,Carol
出版: (1992)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
由: Eric, Shoo Ainea
出版: (2024)
由: Eric, Shoo Ainea
出版: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
由: Eric, Shoo Ainea
出版: (2024)
由: Eric, Shoo Ainea
出版: (2024)
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
由: Lushakuzi,Simon Shaban
出版: (2024)
由: Lushakuzi,Simon Shaban
出版: (2024)
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
由: Lushakuzi,Simon Shaban
出版: (2024)
由: Lushakuzi,Simon Shaban
出版: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
由: Mwandosya, Joyce E.
出版: (2024)
由: Mwandosya, Joyce E.
出版: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
由: Mwandosya, Joyce E.
出版: (2024)
由: Mwandosya, Joyce E.
出版: (2024)
Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro
由: Mduma, Esther M.
出版: (2024)
由: Mduma, Esther M.
出版: (2024)
相似书籍
-
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
由: Hamisi, Musa
出版: (2024) -
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
由: Mwikwabhi, Mary M.
出版: (2025) -
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam region
由: Mwikwabhi, Mary M.
出版: (2025) -
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
由: Masika, Emmanuel Julian
出版: (2024) -
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
由: Masika, Emmanuel Julian
出版: (2024)