The influence of Business Process re-engineering on Service Quality: Evidence from Service Industry in Tanzania

The influence of Business Process re-engineering on Service Quality: Evidence from Service Industry in Tanzania

Article published by the Interdisciplinary Studies on Information Technology and Business (ISITB) Volume 1, Issue 1: January -March 2013 (83 - 83)

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Detalhes bibliográficos
Main Authors:	Sungau, Joseph Joseph, Ndunguru, Philibert C., Kimeme, Joseph
Formato:	Artigo
Idioma:	inglês
Publicado em:	Interdisciplinary Studies on Information Technology and Business (ISITB) 2024
Assuntos:	Process Re-engineering Service Quality Service Organization Information Technology
Acesso em linha:	https://www.researchgate.net/publication/243964088 https://scholar.mzumbe.ac.tz/handle/123456789/659
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