Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB).

A dissertation submitted in partial fulfillment of the requirement for the award of degree of Master’s in Business Administration in Corporate Management(MBA-CM) of Mzumbe University

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Главный автор: Chengula, Elizabeth.
Формат: Диссертация
Язык:английский
Опубликовано: Mzumbe University 2026
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Online-ссылка:https://scholar.mzumbe.ac.tz/handle/123456789/2157
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author Chengula, Elizabeth.
author_facet Chengula, Elizabeth.
author_sort Chengula, Elizabeth.
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description A dissertation submitted in partial fulfillment of the requirement for the award of degree of Master’s in Business Administration in Corporate Management(MBA-CM) of Mzumbe University
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publishDate 2026
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spelling ir-:123456789-21572026-06-30T22:00:33Z Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB). Chengula, Elizabeth. Marketing strategies Tourism industry – Tanzania Tourism-Marketing Communication Channels. A dissertation submitted in partial fulfillment of the requirement for the award of degree of Master’s in Business Administration in Corporate Management(MBA-CM) of Mzumbe University The main objective of the study was to examine institutional marketing strategies used in the tourism industry in Tanzania by focusing on the Tanzania Tourist Board (TTB). The study was guided by the following objectives: to identify marketing strategies used by TTB to promote the local tourism industry; to assess the effectiveness of TTB‟s tourism marketing strategies; and to identify challenges faced by TTB in promoting the local tourism industry The study was conducted in Dar es Salaam at the Head Offices of TTB and used case study research design and used both, primary and secondary data collection methods. Primary data were collected with the use of questionnaires and interview guides, as well as personal observation. Secondary data collection involved the perusal of various documents. The study identified the main challenges facing TTB in implementing institutional marketing strategies to be; shortage of financial resources which limits the size of the marketing budget used by TTB, lack of expertise on the latest tourism marketing strategies among TTB marketing staff, poor choice of marketing strategies and lack of competence among staff members. The study concludes that the most effective institutional marketing strategies used by TTB in promoting the tourism industry in Tanzania are using Television advertisements, placing advertisements in tourism and travel magazines, putting display advertisements in strategic areas such as airports, website promotion, hosting international events especially those involving high profile political and business leaders. To overcome marketing challenges it faces in promoting the tourism industry in Tanzania, TTB takes various measures such as; involving various stakeholders in the tourism sector, improving institutional marketing strategies, increasing the size of the marketing budget, using of online marketing strategies providing marketing training to staff members Private 2026-06-30T10:50:49Z 2013 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/2157 en Thesis application/pdf Mzumbe University
spellingShingle Marketing strategies
Tourism industry – Tanzania
Tourism-Marketing Communication Channels.
Chengula, Elizabeth.
Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB).
title Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB).
title_full Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB).
title_fullStr Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB).
title_full_unstemmed Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB).
title_short Institutional marketing strategies in the tourism industry in Tanzania: Case study of Tanzania Tourism Board (TTB).
title_sort institutional marketing strategies in the tourism industry in tanzania case study of tanzania tourism board ttb
topic Marketing strategies
Tourism industry – Tanzania
Tourism-Marketing Communication Channels.
url https://scholar.mzumbe.ac.tz/handle/123456789/2157
work_keys_str_mv AT chengulaelizabeth institutionalmarketingstrategiesinthetourismindustryintanzaniacasestudyoftanzaniatourismboardttb