Effectiveness of human resource department towards improvement of organizational performance

A dissertation submitted in partial fulfillment of the requirement for the Degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

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Autor principal: Deodatus, Derick.
Formato: Tesis
Lenguaje:inglés
Publicado: Mzumbe University 2026
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Acceso en línea:https://scholar.mzumbe.ac.tz/handle/123456789/2133
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author Deodatus, Derick.
author_facet Deodatus, Derick.
author_sort Deodatus, Derick.
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description A dissertation submitted in partial fulfillment of the requirement for the Degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University
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institution Mzumbe University
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publisher Mzumbe University
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spelling ir-:123456789-21332026-06-24T18:53:35Z Effectiveness of human resource department towards improvement of organizational performance Deodatus, Derick. Resource-Based Theory of Competitive Advantage Universalistic theory Contingency theory Human resource Organization performance Employee performance A dissertation submitted in partial fulfillment of the requirement for the Degree of Master of Business Administration in Corporate Management (MBA-CM) of Mzumbe University The aim of this study was to assess the effectiveness of Human resource department towards improvement of organizational performance in Tanzania in particular at the Highland Estates Limited. The specific research objectives were to identify the strategies used by the human resource department in improving employee performance, to examine the participation of human resource department and employee in reaching company goals and to examine employee problem resolution techniques. The study involved 82 respondents. Both primary and secondary data collection methods were employed. This study employed simple random sampling and non-probability sampling (purposive sampling) technique to obtain the respondents. Simple random sampling was used for Highland Estates Limited in which the population is more homogenous and thus random sampling was the most appropriate. Purposive sampling on which it was used to select top management of Highland Estates Limited from each section who provided valid information relevant to this study. Data obtained were analyzed through Statistical Package for Social Science (SPSS) software program. The study found that, there are various strategies used by the human resource department in improving employee performance. The most used strategy by the HR department motivation followed by training and capacity building. Training was observed to be done not frequently and this hindered much on reaching organizational goals. The study recommended that, the most used problem resolution technique was disciplinary committee and through warning letter. However, it was said by the respondents that before hearing the respondent is served with a notice, which stipulates the nature of offence complained of. During hearing all the parties are given chance to be heard and finally the committees issues a decision which binds all the parties. Furthermore, in case of one party aggrieved with such a decision is given a right to appeal to the appellate authority as provided for under the company policy. Private 2026-06-19T08:33:46Z 2020 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/2133 en Thesis application/pdf Mzumbe University
spellingShingle Resource-Based Theory of Competitive Advantage
Universalistic theory
Contingency theory
Human resource
Organization performance
Employee performance
Deodatus, Derick.
Effectiveness of human resource department towards improvement of organizational performance
title Effectiveness of human resource department towards improvement of organizational performance
title_full Effectiveness of human resource department towards improvement of organizational performance
title_fullStr Effectiveness of human resource department towards improvement of organizational performance
title_full_unstemmed Effectiveness of human resource department towards improvement of organizational performance
title_short Effectiveness of human resource department towards improvement of organizational performance
title_sort effectiveness of human resource department towards improvement of organizational performance
topic Resource-Based Theory of Competitive Advantage
Universalistic theory
Contingency theory
Human resource
Organization performance
Employee performance
url https://scholar.mzumbe.ac.tz/handle/123456789/2133
work_keys_str_mv AT deodatusderick effectivenessofhumanresourcedepartmenttowardsimprovementoforganizationalperformance