Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance

A dissertation submitted to Mzumbe University (DCC) as a partial fulfilment of the requirement for the award of Master's Degree of Applied Economics and Business of Mzumbe University

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Masunu, Mwasi Raiya
التنسيق: أطروحة
اللغة:الإنجليزية
منشور في: Mzumbe University 2026
الموضوعات:
الوصول للمادة أونلاين:https://scholar.mzumbe.ac.tz/handle/123456789/2092
الوسوم: إضافة وسم
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author Masunu, Mwasi Raiya
author_facet Masunu, Mwasi Raiya
author_sort Masunu, Mwasi Raiya
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description A dissertation submitted to Mzumbe University (DCC) as a partial fulfilment of the requirement for the award of Master's Degree of Applied Economics and Business of Mzumbe University
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institution Mzumbe University
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publisher Mzumbe University
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spelling ir-:123456789-20922026-06-24T18:48:38Z Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance Masunu, Mwasi Raiya Customers respond Brand offering Banking industry Perfomance Cognitive behavioral Financial performance Economic pespective Consumer behaviour Bank brands A dissertation submitted to Mzumbe University (DCC) as a partial fulfilment of the requirement for the award of Master's Degree of Applied Economics and Business of Mzumbe University Over the years the concept of brand equity has been studied extensively. The concept has been applied to study how customers respond to a brand offering. These studies have been carried out in varying industries and in relation to a number of other concepts. Brand equity and firm financial performance are such an example. These studies are few. And, furthermore, few of such studies have been carried out on the banking industry and even fewer in the African context. This study looks at consumer-based brand equity from two perspectives. Cognitive behavioral perspective and information economic perspective. These brand equity perspectives are tested in relation to firm financial performance. The study found some significance in the relationship between consumer-based brand equity and firm financial peformance. Cognitive behavioural perspective consumer-brand equity dimensions showed more significance in relation to firm financial performance than information economic perspective consumer-based brand dimensions. In addition, the results imply high levels of brand equity significance does not connote high firm financial performance Private 2026-06-10T07:23:31Z 2020 Thesis APA https://scholar.mzumbe.ac.tz/handle/123456789/2092 en application/pdf Mzumbe University
spellingShingle Customers respond
Brand offering
Banking industry
Perfomance
Cognitive behavioral
Financial performance
Economic pespective
Consumer behaviour
Bank brands
Masunu, Mwasi Raiya
Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance
title Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance
title_full Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance
title_fullStr Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance
title_full_unstemmed Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance
title_short Testing brand equity dimensions of bank brands, consumer behaviour and firm financial performance
title_sort testing brand equity dimensions of bank brands consumer behaviour and firm financial performance
topic Customers respond
Brand offering
Banking industry
Perfomance
Cognitive behavioral
Financial performance
Economic pespective
Consumer behaviour
Bank brands
url https://scholar.mzumbe.ac.tz/handle/123456789/2092
work_keys_str_mv AT masunumwasiraiya testingbrandequitydimensionsofbankbrandsconsumerbehaviourandfirmfinancialperformance