Measuring satisfaction of usage for the web-based information system (WBIS) for E-services: A case of Tanzania

Measuring satisfaction of usage for the web-based information system (WBIS) for E-services: A case of Tanzania

A dissertation submitted to Mzumbe University, Dar es salaam Business School, in partial fulfillment of the requirements for the award of the degree of Master of Business Administration (MBA) of Mzumbe University.

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Detalhes bibliográficos
Autor principal:	Gabriel, Anthony M.
Formato:	Thesis
Idioma:	en_US
Publicado em:	Mzumbe University 2026
Assuntos:	Web-based information system E-services-Tanzania Kano’s model of customer satisfaction Customer Satisfaction. Service quality
Acesso em linha:	https://scholar.mzumbe.ac.tz/handle/123456789/2031
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