Enhancing brand loyalty in Tanzanian public higher education institutions

Research Article

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Главный автор: Mushi, Hellena Mohamedy
Формат: Статья
Язык:английский
Опубликовано: Marketing and Branding Research 2026
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Online-ссылка:https://scholar.mzumbe.ac.tz/handle/123456789/1922
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author Mushi, Hellena Mohamedy
author_facet Mushi, Hellena Mohamedy
author_sort Mushi, Hellena Mohamedy
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description Research Article
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institution Mzumbe University
language English
publishDate 2026
publisher Marketing and Branding Research
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spelling ir-:123456789-19222026-06-24T18:56:10Z Enhancing brand loyalty in Tanzanian public higher education institutions Mushi, Hellena Mohamedy Self-Efficacy University Image Perceived Teaching Quality Brand Loyalty Research Article In the competitive environment of Tanzanian public higher education, maintaining a competitive edge requires an innovative approach to institutional branding. This article focuses on understanding the elements that influence brand loyalty among local students, particularly university image, perceived teaching quality, self-efficacy, and intention. Grounded in the Theory of Planned Behavior, the research employed proportionate random sampling to select participants and distributed 1,000 questionnaires across five public universities in Tanzania, receiving 400 valid responses for analysis using Structural Equation Modeling. The results indicated significant direct effects of university image, perceived teaching quality, and intention on brand loyalty, while self-efficacy exhibited no statistically significant impact. The findings underscored the critical role of perceived teaching quality and university image in shaping student loyalty toward a university's brand. Additionally, the study highlights the importance of intention as a mediating factor in influencing brand loyalty. These insights contribute to enhancing institutional branding strategies in Tanzanian public higher education. The study also offers practical recommendations and identifies areas for future research to strengthen branding and foster loyalty among students. Mzumbe University 2026-01-14T08:31:20Z 2025-04-25 Article APA https://scholar.mzumbe.ac.tz/handle/123456789/1922 en application/pdf Marketing and Branding Research
spellingShingle Self-Efficacy
University Image
Perceived Teaching Quality
Brand Loyalty
Mushi, Hellena Mohamedy
Enhancing brand loyalty in Tanzanian public higher education institutions
title Enhancing brand loyalty in Tanzanian public higher education institutions
title_full Enhancing brand loyalty in Tanzanian public higher education institutions
title_fullStr Enhancing brand loyalty in Tanzanian public higher education institutions
title_full_unstemmed Enhancing brand loyalty in Tanzanian public higher education institutions
title_short Enhancing brand loyalty in Tanzanian public higher education institutions
title_sort enhancing brand loyalty in tanzanian public higher education institutions
topic Self-Efficacy
University Image
Perceived Teaching Quality
Brand Loyalty
url https://scholar.mzumbe.ac.tz/handle/123456789/1922
work_keys_str_mv AT mushihellenamohamedy enhancingbrandloyaltyintanzanianpublichighereducationinstitutions