The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam Region
A dissertation submitted to Mzumbe University as a partial fulfillment of the requirements for award of the degree of Master's of Business Administration (MBA-CM) of Mzumbe University
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| Autore principale: | Mwikwabhi, Mary M. |
|---|---|
| Natura: | Tesi |
| Lingua: | inglese |
| Pubblicazione: |
Mzumbe University
2025
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| Soggetti: | |
| Accesso online: | https://scholar.mzumbe.ac.tz/handle/123456789/1855 |
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