Customer perceptions on E-Banking in Tanzania: A case of selected commercial bank in Dar es salaam

Customer perceptions on E-Banking in Tanzania: A case of selected commercial bank in Dar es salaam

A dissertation submitted to the School of Business in partial fulfillment of the requirement for award of Masters of Science in Accounting and Finance of Mzumbe University

Enregistré dans:

Détails bibliographiques
Auteur principal:	Erick, Clearence
Format:	Thèse
Langue:	anglais
Publié:	Mzumbe University 2024
Sujets:	E-Banking Customer Perceptions Commercial banks - Tanzania
Accès en ligne:	https://scholar.mzumbe.ac.tz/handle/123456789/1688
Tags:	Ajouter un tag Pas de tags, Soyez le premier à ajouter un tag!

Documents similaires

E-banking and its relationship to customer’s perceived usefulness: A case of commercial banks in Morogoro municipality
par: Sangali, Samwel John
Publié: (2024)

The impact of electronic banking on operational performance of commercial banks in Dar es salaam-Tanzania: A case of commercial banks in Dar es salaam Region –Tanzania.
par: Lugano, Lidia
Publié: (2024)

Assessment of electronic banking services adoption towards customer use in Tanzania: A case of some selected commercial banks in Dar es Salaam city.
par: Chanda, Joel.
Publié: (2024)

Influence of customer service management in performance of banking industry : The case of microfinance bank , Mororgoro Tanzania
par: Lyatuu, Emmanuel D
Publié: (2024)

The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam Region
par: Mwikwabhi, Mary M.
Publié: (2025)

Effects in high cost in the issuance of a bank guarantee by commercial banks in Tanzania:The case of CRDB bank plc
par: Kalokola, Eustadius
Publié: (2024)

Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
par: Mwandosya, Joyce E.
Publié: (2024)

Assessment of the impact of e-banking on provision of quality service in banks A case study of Exim bank (T) Ltd. Mwanza branch
par: Tarimo, Bruno E.
Publié: (2024)

Factors for adoption and benefits of electronic banking to customers: A case study of CRDB Bank, Morogoro
par: Ulaya, Paul L. A
Publié: (2024)

Customers’ switching behavior on banking performance: A case of National Bank of Commerce Morogoro.
par: Murungu, Fadhili
Publié: (2024)

The role of credit cards on retaining bank customers at National Microfinance Bank plc.
par: Masika, Ashery Edward
Publié: (2026)

Management policies for commercial banks
par: Crosse, Howard D.
Publié: (1973)

Customers' experiences with e-banking: A case of academic staff at Mzumbe University, Tanzania
par: Komba, Gabriel Vitus, et autres
Publié: (2024)

The impact of customer relationship management on the performance of banks in Tanzania: A case of Exim Bank (T) LTD
par: Kapologwe, Lugano A.
Publié: (2024)

An examination of factors of banking industry profitability: A case of Commercial Banks in Tanzania
par: Sinda, Deusdedit
Publié: (2024)

Comparative study of customer’s and service provider’s orientation towards Islamic banking: With reference to a selected banks in Dar es salaam (NBC, KCB and AMANA BANK)
par: Beatus, Carren
Publié: (2024)

Assessing the importance of customer relationship management practice on banking sector in Tanzania: The case study of selected banks in Tanzania (Barclays bank, Bank M & CRDB bank)
par: Kazula, Lameck Zacharia
Publié: (2024)

Law of banking
par: Myneni, S. R
Publié: (2006)

Assessment of the factors that influence adoption of electronic banking in Tanzania: The case of NMB customers in Morogoro municipality
par: Milanzi, Castro T.
Publié: (2024)

Assesment of the impact of service quality on customer satisfaction and loyality in banking Sector in Tanzania: Case of Diamond trust bank (Ltd) Tanga
par: Tarimo, Lilian
Publié: (2024)

An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
par: Abdalla, Zainab.S
Publié: (2024)

Practice of banking 1: study text in banking /
Publié: (1985)

Influnce of customer service management in performance of banking industry : The case of microfunace bank , Mororgoro Tnzania
par: Lyatuu, Emmanuel
Publié: (2024)

The impact of policies and regulations on the performance of commercial banks in Tanzania, The case of CRDB and NMB banks
par: Mboje, Sylvester
Publié: (2024)

Factors affecting customer loyalty in banking sector in Tanzania: The case of CRDB, Azikiwe branch, Dar es Salaam.
par: Gadiel, Magreth.
Publié: (2026)

The factors influencing customers choice of banking services in Tanzania.
par: Zainabu,Msangi
Publié: (2024)

Modern banking /
par: Heffernan, Shelagh A.
Publié: (2005)

Assessment of the customer data usage and perceived service quality in managing customer relations in banking industry: A case of CRDB
par: Tairo, Ester C
Publié: (2024)

The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
par: Richard E. Ollotu,
Publié: (2024)

Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)

Impact of information technology in banking innovations: A case of Azania bank limited Tegeta- Dar es Salaam
par: Kotoroi, Gladness
Publié: (2024)

Factors affecting customer satisfaction in banking industry in Tanzania: A case of national microfinance bank (NMB) Bagamoyo branch
par: Chawinga, Elizabeth
Publié: (2026)

Assessment of money laundering prevalence in commercial banks of Tanzania: A case study of ten commercial banks operating in Tanzania
par: Mduda, Maria
Publié: (2024)

Money and banking
par: Culbertson, John Mathew
Publié: (1972)

Viral marketing sales, customer perceptions of Airtel Tanzania.
par: Tofiki, Swaumu S.
Publié: (2024)

Banking theory and practice
par: Shekhar, K. C.
Publié: (2005)

An examination of the determinants of interest rate spread in commercial banks, evidence from Tanzania Commercial Banks
par: Mbiru, Athuman
Publié: (2024)

The role of financial institutions to the growth of SMEs in Dar esSalaam
par: Muna, Daniel D
Publié: (2024)

Assessment of career developent practice in commercial banks in Tanzania: The case of NMB Wami branch
par: Mbwambo, Rachael Edwin
Publié: (2024)

Practical banking, advances,
par: Bedi, Harkrishan Lal
Publié: (1998)