Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro

Effectiveness of customer care in influencing performance in financial institutions in Tanzania: A case of NMB PLC Wami branch Morogoro

A dissertation submitted to School of Business as a partial fulfillment of the requirement for the award of of the degree Masters of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

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Dettagli Bibliografici
Autore principale:	Mduma, Esther M.
Natura:	Tesi
Lingua:	inglese
Pubblicazione:	Mzumbe University 2024
Soggetti:	Customer care Customer’s needs Customer satisfaction Customer service in banking industry Banking business in Tanzania
Accesso online:	https://scholar.mzumbe.ac.tz/handle/123456789/1676
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