The role of client service charter in health service delivery: A case of Tingi health center in Kilwa district council
A dissertation submitted to School of Public Administration and Management in partial fulfillments of the requirements for award of the degree of Master of Public Administration (MPA) of Mzumbe University
Guardado en:
| Autor principal: | Mdibwa,Jacob |
|---|---|
| Formato: | Tesis |
| Lenguaje: | inglés |
| Publicado: |
Mzumbe University
2024
|
| Materias: | |
| Acceso en línea: | https://scholar.mzumbe.ac.tz/handle/123456789/1666 |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
Ejemplares similares
An assessment of client service charter implementation in local authorities in Tanzania: A case of Tabora municipal council
por: Kanunu, Deusdedith C.
Publicado: (2024)
por: Kanunu, Deusdedith C.
Publicado: (2024)
Factors affecting implementation of client service charter in Tanzania local government authorities: A case of Bagamoyo district council
por: Raphael, Theresia
Publicado: (2024)
por: Raphael, Theresia
Publicado: (2024)
Role of client service charter as a means of accountability in local government authorities in Tanzania: A case of Temeke Municipal Council
por: Hassan, Zaituni Y
Publicado: (2026)
por: Hassan, Zaituni Y
Publicado: (2026)
Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
por: Mkwizu, Evarista
Publicado: (2024)
por: Mkwizu, Evarista
Publicado: (2024)
The legal status of articles of the union in constitution making in Tanzania
por: Sepere, Eduardo P.
Publicado: (2024)
por: Sepere, Eduardo P.
Publicado: (2024)
Customer service on the internet : building relationships, increasing loyality and staying competitive
por: Sterne, Jim
Publicado: (1996)
por: Sterne, Jim
Publicado: (1996)
Services marketing : integrating customer focus across the firm /
por: Zeithaml, Valarie A.
Publicado: (2006)
por: Zeithaml, Valarie A.
Publicado: (2006)
Services marketing : managing the service value chain /
por: Bruhn, Manfred
Publicado: (2006)
por: Bruhn, Manfred
Publicado: (2006)
Services marketing and management
por: Balaji, B.
Publicado: (2006)
por: Balaji, B.
Publicado: (2006)
Services marking Integrating customer focus across the firm
por: Wilson, Alan
Publicado: (2008)
por: Wilson, Alan
Publicado: (2008)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
por: Shanghali, John Wifred
Publicado: (2025)
por: Shanghali, John Wifred
Publicado: (2025)
Customer services-marketing and the competitive environment/
por: Mayall,Carol
Publicado: (1992)
por: Mayall,Carol
Publicado: (1992)
Mediation representation : advocating as a problem solver /
por: Abramson, Harold I.
Publicado: (2013)
por: Abramson, Harold I.
Publicado: (2013)
Foundations for health service management
por: Bodenham, K.E
Publicado: (1972)
por: Bodenham, K.E
Publicado: (1972)
Services marketing Managing the service value chain
por: Bruhn Manfred
Publicado: (2006)
por: Bruhn Manfred
Publicado: (2006)
Services marketing Managing the service value chain
por: Bruhn Manfred
Publicado: (2006)
por: Bruhn Manfred
Publicado: (2006)
Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
por: Shalin, Parvez Thaver
Publicado: (2024)
por: Shalin, Parvez Thaver
Publicado: (2024)
Assessment on the level of social service delivery: A case of water service at Morogoro urban
por: Maro, Praise
Publicado: (2024)
por: Maro, Praise
Publicado: (2024)
Examining factors prompting microfinance clients’ dropout : The case of SEDA and PTF in Morogoro Municipality in Tanzania
por: Karama, George Bea
Publicado: (2025)
por: Karama, George Bea
Publicado: (2025)
Street level bureaucracy and public service delivery in Tanzania: The case of the delivery of health services in Morogoro Municipality
por: Chagulani, Shabiru
Publicado: (2026)
por: Chagulani, Shabiru
Publicado: (2026)
Managing the new enterprise : the proof, not the hype /
Publicado: (1996)
Publicado: (1996)
Factors influencing procurement procedure in Tanzania prisons service
por: Lidenge,Amina Juma
Publicado: (2024)
por: Lidenge,Amina Juma
Publicado: (2024)
Factors influencing procurement procedure inTanzania prisons service
por: Lidenge, Amina Juma
Publicado: (2024)
por: Lidenge, Amina Juma
Publicado: (2024)
ACCA Paper F8, Audit and assurance : study text for exams in September 2016, December 2016, March 2017 and June 2017
Publicado: (2016)
Publicado: (2016)
ACCA Paper F8, Audit and assurance : study text for exams in September 2017, December 2017, March 2018 and June 2018
Publicado: (2017)
Publicado: (2017)
A digest of health service finance
por: Tosey, Dan
Publicado: (1987)
por: Tosey, Dan
Publicado: (1987)
The administration of health and welfare services : a study of the provision of care to elderly people
por: Scammells Brian
Publicado: (1971)
por: Scammells Brian
Publicado: (1971)
After industrial society? : the emerging self-service economy /
por: Gershuny, Jonathan
Publicado: (1978)
por: Gershuny, Jonathan
Publicado: (1978)
Introduction to health services /
Publicado: (1999)
Publicado: (1999)
Introduction to health services /
Publicado: (1972)
Publicado: (1972)
Introduction to health services /
Publicado: (1984)
Publicado: (1984)
Effectiveness of public private partnership on delivery of health services in Mpwapwa district council, Tanzania
por: Musa, Idrisa
Publicado: (2024)
por: Musa, Idrisa
Publicado: (2024)
The handbook of logistics and distribution management
por: Rushton, Alan
Publicado: (2000)
por: Rushton, Alan
Publicado: (2000)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
por: Hamisi, Musa
Publicado: (2024)
por: Hamisi, Musa
Publicado: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
por: Mushi, Onael W.
Publicado: (2024)
por: Mushi, Onael W.
Publicado: (2024)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam Region
por: Mwikwabhi, Mary M.
Publicado: (2025)
por: Mwikwabhi, Mary M.
Publicado: (2025)
Contribution of internal audit in procurement of goods and services at the President’s Office (PO), Constitution, legal affairs, public service and good governance-Zanzibar
por: Kheir, Abdalla
Publicado: (2024)
por: Kheir, Abdalla
Publicado: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
por: Eric, Shoo Ainea
Publicado: (2024)
por: Eric, Shoo Ainea
Publicado: (2024)
Service delivery in Tanzania : findings from six councils, 2000-2003 /
por: Braathen, Einar
Publicado: (2007)
por: Braathen, Einar
Publicado: (2007)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
por: Mushi, Onael Walter
Publicado: (2024)
por: Mushi, Onael Walter
Publicado: (2024)
Ejemplares similares
-
An assessment of client service charter implementation in local authorities in Tanzania: A case of Tabora municipal council
por: Kanunu, Deusdedith C.
Publicado: (2024) -
Factors affecting implementation of client service charter in Tanzania local government authorities: A case of Bagamoyo district council
por: Raphael, Theresia
Publicado: (2024) -
Role of client service charter as a means of accountability in local government authorities in Tanzania: A case of Temeke Municipal Council
por: Hassan, Zaituni Y
Publicado: (2026) -
Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
por: Mkwizu, Evarista
Publicado: (2024) -
The legal status of articles of the union in constitution making in Tanzania
por: Sepere, Eduardo P.
Publicado: (2024)