Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
A dissertation submitted to School of Busines as a partial fulfillment of the requirement for the award of Master Degree of Business Administration in Corporate Management (MBA-CM) of Mzumbe University
Enregistré dans:
| Auteur principal: | Bonaventura, Adam |
|---|---|
| Format: | Thèse |
| Langue: | anglais |
| Publié: |
Mzumbe University
2024
|
| Sujets: | |
| Accès en ligne: | https://scholar.mzumbe.ac.tz/handle/123456789/1634 |
| Tags: |
Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
|
Documents similaires
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
par: Mushi, Onael W.
Publié: (2024)
par: Mushi, Onael W.
Publié: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
par: Mushi, Onael Walter
Publié: (2024)
par: Mushi, Onael Walter
Publié: (2024)
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
par: Lushakuzi,Simon Shaban
Publié: (2024)
par: Lushakuzi,Simon Shaban
Publié: (2024)
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
par: Richard E. Ollotu,
Publié: (2024)
par: Richard E. Ollotu,
Publié: (2024)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
par: Khamis, Amne Rashid
Publié: (2024)
par: Khamis, Amne Rashid
Publié: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
par: Masika, Emmanuel Julian
Publié: (2024)
par: Masika, Emmanuel Julian
Publié: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)
par: Shanghali, John Wifred
Publié: (2025)
The business of transport /
par: Bell, G. J.
Publié: (1984)
par: Bell, G. J.
Publié: (1984)
Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema District Council – Mwanza
par: Anthony, Adrian
Publié: (2025)
par: Anthony, Adrian
Publié: (2025)
Transportation : science, technology and development
Publié: (1963)
Publié: (1963)
Transport and public policy planning /
Publié: (1981)
Publié: (1981)
The transport managers handbook
par: Lowe, David
Publié: (1988)
par: Lowe, David
Publié: (1988)
The theory and practice of transport /
par: Stewart-David, David
Publié: (1980)
par: Stewart-David, David
Publié: (1980)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
par: Eric, Shoo Ainea
Publié: (2024)
par: Eric, Shoo Ainea
Publié: (2024)
Transport economics
par: Sharp, Clifford Henry
Publié: (1973)
par: Sharp, Clifford Henry
Publié: (1973)
The economics and planning to transport
par: Bell, G. J.
Publié: (1983)
par: Bell, G. J.
Publié: (1983)
Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
par: Bea, George, et autres
Publié: (2024)
par: Bea, George, et autres
Publié: (2024)
Measuring satisfaction of usage for the web-based information system (WBIS) for E-services: A case of Tanzania
par: Gabriel, Anthony M.
Publié: (2026)
par: Gabriel, Anthony M.
Publié: (2026)
The transport manager's lawyer and transport operator's legal guide
par: Mitchell, Ewan
Publié: (1975)
par: Mitchell, Ewan
Publié: (1975)
Sea transport : oparation and economics /
par: Alderton, Patrick M.
Publié: (1980)
par: Alderton, Patrick M.
Publié: (1980)
The geography of transport systems /
par: Rodrigue, Jean-Paul
Publié: (2006)
par: Rodrigue, Jean-Paul
Publié: (2006)
Economic appraisal of transport projects : a manual with case studies /
par: Adler, Hans A.
Publié: (1987)
par: Adler, Hans A.
Publié: (1987)
Principles of transport
par: Faulks, Rex William
Publié: (1982)
par: Faulks, Rex William
Publié: (1982)
Transport and the economic situation : introductory reports and summary of the discussion : sixth International Symposium on Theory and Practice in Transport Economics, Madrid, 22nd-25th September 1975.
Publié: (1976)
Publié: (1976)
Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /
par: Vavra, Terry G.
Publié: (1997)
par: Vavra, Terry G.
Publié: (1997)
Mobility and mobilization transport bottlenecks: a constraints upon administrative performance
par: Fernades, A. J.
Publié: (1972)
par: Fernades, A. J.
Publié: (1972)
Factors affecting customer satisfaction in banking industry in Tanzania: A case of national microfinance bank (NMB) Bagamoyo branch
par: Chawinga, Elizabeth
Publié: (2026)
par: Chawinga, Elizabeth
Publié: (2026)
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
par: Mlekwa, Moses Denis
Publié: (2024)
par: Mlekwa, Moses Denis
Publié: (2024)
Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
par: Mhoja, Husein
Publié: (2024)
par: Mhoja, Husein
Publié: (2024)
An assessment of the contribution of customer relationship management on bank performance the case of people’s Bank of Zanzibar limited
par: Abdalla, Zainab.S
Publié: (2024)
par: Abdalla, Zainab.S
Publié: (2024)
Factors affecting customer loyalty in banking sector in Tanzania: The case of CRDB, Azikiwe branch, Dar es Salaam.
par: Gadiel, Magreth.
Publié: (2026)
par: Gadiel, Magreth.
Publié: (2026)
The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
par: Somi Loveness
Publié: (2024)
par: Somi Loveness
Publié: (2024)
Factors influencing customer satisfaction in bonded warehouse operations. a survey of bonded warehouses – Zanzibar.
par: Kassim, K.H
Publié: (2024)
par: Kassim, K.H
Publié: (2024)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
par: Mwandosya, Joyce E.
Publié: (2024)
par: Mwandosya, Joyce E.
Publié: (2024)
Railway transport in Tanzania: A critical analysis on its legal and regulatory framework
par: Kazi, Abdon David
Publié: (2024)
par: Kazi, Abdon David
Publié: (2024)
Transport in East Africa : a reader part II
Publié: (1978)
Publié: (1978)
Determinants of job satisfaction at work place: Empirical evidence from Alliance one Tobacco Processing Industry in Morogoro-Tanzania
par: Sungau, Joseph Joseph, et autres
Publié: (2024)
par: Sungau, Joseph Joseph, et autres
Publié: (2024)
Factors influencing customer satisfaction in bonded warehouse operations: A survey of bonded warehouses – Zanzibar.
par: Kassim, Kassim H.
Publié: (2024)
par: Kassim, Kassim H.
Publié: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
par: Hamisi, Musa
Publié: (2024)
par: Hamisi, Musa
Publié: (2024)
Handbook of transport systems and traffic control /
Publié: (2001)
Publié: (2001)
Documents similaires
-
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
par: Mushi, Onael W.
Publié: (2024) -
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
par: Mushi, Onael Walter
Publié: (2024) -
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
par: Lushakuzi,Simon Shaban
Publié: (2024) -
The impact of internal marketing on customer satisfaction in the banking sector: A case of CRDB bank
par: Richard E. Ollotu,
Publié: (2024) -
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
par: Khamis, Amne Rashid
Publié: (2024)