Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city

Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city

A research dissertation submitted to Mzumbe as a partial fulfillment of the requirements for the award of the Degree of Masters of Business Administration in Corporate Management (MBA-CM) of Mzumbe University

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Bibliographic Details
Main Author:	Masika, Emmanuel Julian
Format:	Thesis
Language:	English
Published:	Mzumbe University 2024
Subjects:	Social Industry scheme in Tanzania Service quality-vital compitative customer satisfaction Customer layalty-NSSF
Online Access:	https://scholar.mzumbe.ac.tz/handle/123456789/1605
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