The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch

The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch

A dissertation submitted to Mzumbe University as a partial fulfillment of the requirement for the award of the degree of Master of Business Administration of Mzumbe University

محفوظ في:

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Somi Loveness
التنسيق:	أطروحة
اللغة:	الإنجليزية
منشور في:	Mzumbe University 2024
الموضوعات:	Changes in Market Service quality-NMB in Dar es salaam Customer satisfaction Quality services-challenges
الوصول للمادة أونلاين:	https://scholar.mzumbe.ac.tz/handle/123456789/1601
الوسوم:	إضافة وسم لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!

مواد مشابهة

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