Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
A dissertation submitted in partial fulfillment of the requirements for the award of the Master’s Degree of Business Administration in Corporate Management (MBA-CM) of Mzumbe University
Na minha lista:
| Autor principal: | Mhoja, Husein |
|---|---|
| Formato: | Thesis |
| Idioma: | inglês |
| Publicado em: |
Mzumbe University
2024
|
| Assuntos: | |
| Acesso em linha: | https://scholar.mzumbe.ac.tz/handle/123456789/1426 |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
Registos relacionados
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
Por: Mlekwa, Moses Denis
Publicado em: (2024)
Por: Mlekwa, Moses Denis
Publicado em: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
Por: Hamisi, Musa
Publicado em: (2024)
Por: Hamisi, Musa
Publicado em: (2024)
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
Por: Lushakuzi,Simon Shaban
Publicado em: (2024)
Por: Lushakuzi,Simon Shaban
Publicado em: (2024)
Administration of value added tax: The case study of Mbeya city in Mbeya region
Por: Walalaze, Paul
Publicado em: (2024)
Por: Walalaze, Paul
Publicado em: (2024)
Governance of pharmaceutical products at health facilities level towards end user satisfaction: The case of Mbeya City Council
Por: Massawe, Justus Sabas
Publicado em: (2024)
Por: Massawe, Justus Sabas
Publicado em: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
Por: Shanghali, John Wifred
Publicado em: (2025)
Por: Shanghali, John Wifred
Publicado em: (2025)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
Por: Mushi, Onael W.
Publicado em: (2024)
Por: Mushi, Onael W.
Publicado em: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
Por: Bonaventura, Adam
Publicado em: (2024)
Por: Bonaventura, Adam
Publicado em: (2024)
Examining challenges of SME'S towards their growth in Tanzania: A case study of SIDO-Mbeya
Por: Hingi, Stephen
Publicado em: (2024)
Por: Hingi, Stephen
Publicado em: (2024)
Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema District Council – Mwanza
Por: Anthony, Adrian
Publicado em: (2025)
Por: Anthony, Adrian
Publicado em: (2025)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
Por: Khamis, Amne Rashid
Publicado em: (2024)
Por: Khamis, Amne Rashid
Publicado em: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
Por: Mushi, Onael Walter
Publicado em: (2024)
Por: Mushi, Onael Walter
Publicado em: (2024)
Measuring satisfaction of usage for the web-based information system (WBIS) for E-services: A case of Tanzania
Por: Gabriel, Anthony M.
Publicado em: (2026)
Por: Gabriel, Anthony M.
Publicado em: (2026)
The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
Por: Somi Loveness
Publicado em: (2024)
Por: Somi Loveness
Publicado em: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
Por: Masika, Emmanuel Julian
Publicado em: (2024)
Por: Masika, Emmanuel Julian
Publicado em: (2024)
Customer service provision performance in Public organization in Tanzania The case of weights and measures agency: Kigoma Region
Por: Merchades, Kajungu Albogast
Publicado em: (2024)
Por: Merchades, Kajungu Albogast
Publicado em: (2024)
Effectiveness of outsourcing of security service at Tanzania fisheries research institute, Dar es Salaam
Por: Payowela, Jackson E.
Publicado em: (2024)
Por: Payowela, Jackson E.
Publicado em: (2024)
Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /
Por: Vavra, Terry G.
Publicado em: (1997)
Por: Vavra, Terry G.
Publicado em: (1997)
Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
Por: Bea, George, et al.
Publicado em: (2024)
Por: Bea, George, et al.
Publicado em: (2024)
Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
Por: Shalin, Parvez Thaver
Publicado em: (2024)
Por: Shalin, Parvez Thaver
Publicado em: (2024)
Workers participation on quality service delivery in government hospitals: A case of Dodoma Regional Referral Hospital
Por: Mruma, Leonora R.
Publicado em: (2024)
Por: Mruma, Leonora R.
Publicado em: (2024)
Factors affecting implementation of strategic plans in Tanzania’s local government authorities a case of Mbeya city council,
Por: Daniel, Greener Chikolomo
Publicado em: (2024)
Por: Daniel, Greener Chikolomo
Publicado em: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
Por: Eric, Shoo Ainea
Publicado em: (2024)
Por: Eric, Shoo Ainea
Publicado em: (2024)
Assessment for community participation in solid waste management in urban settlements: A case study of Mbeya city council
Por: Said, Yahaya H.
Publicado em: (2024)
Por: Said, Yahaya H.
Publicado em: (2024)
Factors influencing customer satisfaction in bonded warehouse operations. a survey of bonded warehouses – Zanzibar.
Por: Kassim, K.H
Publicado em: (2024)
Por: Kassim, K.H
Publicado em: (2024)
Service quality assessment of social health insurance benefit (SHIB) provided by social security funds.
Por: Challe, Felistas Emmanuel.
Publicado em: (2024)
Por: Challe, Felistas Emmanuel.
Publicado em: (2024)
Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
Por: Mkwizu, Evarista
Publicado em: (2024)
Por: Mkwizu, Evarista
Publicado em: (2024)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam Region
Por: Mwikwabhi, Mary M.
Publicado em: (2025)
Por: Mwikwabhi, Mary M.
Publicado em: (2025)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
Por: Mwandosya, Joyce E.
Publicado em: (2024)
Por: Mwandosya, Joyce E.
Publicado em: (2024)
Factors influencing clients’ satisfaction with HIV/AIDS care services in public and private health facilities in Mwanza Region
Por: Ringo, Moses
Publicado em: (2024)
Por: Ringo, Moses
Publicado em: (2024)
Impact of social franchising strategy in family planning services to clients’ satisfaction in Tanzania: A case study of PSI –Tanzania, Morogoro
Por: Msafiri, Godwin B.
Publicado em: (2024)
Por: Msafiri, Godwin B.
Publicado em: (2024)
Assessment of the impact of social health insurance benefit on customer satisfaction: The case of National Social Security Fund
Por: Mzee, Abdul
Publicado em: (2024)
Por: Mzee, Abdul
Publicado em: (2024)
Impact of social franchising strategy in family planning services to clients’ satisfaction in Tanzania: A case study of PSI –Tanzania, Morogoro.
Por: Msafiri, Godwin B
Publicado em: (2024)
Por: Msafiri, Godwin B
Publicado em: (2024)
Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services
Por: Venance, Paulina
Publicado em: (2024)
Por: Venance, Paulina
Publicado em: (2024)
Quality management
Por: Bedi, Kanishka
Publicado em: (2006)
Por: Bedi, Kanishka
Publicado em: (2006)
Services marketing and management
Por: Balaji, B.
Publicado em: (2006)
Por: Balaji, B.
Publicado em: (2006)
Assessment of the effectiveness of services outsourcing in public health institutions: A case of Mbeya Referral Hospital (MRH)
Por: Mwashiuya, Stephano
Publicado em: (2024)
Por: Mwashiuya, Stephano
Publicado em: (2024)
Effectiveness of public private partnership on delivery of health services in Mpwapwa district council, Tanzania
Por: Musa, Idrisa
Publicado em: (2024)
Por: Musa, Idrisa
Publicado em: (2024)
Factors responsible for trade union membership in Mbeya city council, Tanzania
Por: Merydon, Godian
Publicado em: (2024)
Por: Merydon, Godian
Publicado em: (2024)
The impact of work life balance on employees job satisfaction in banking sector in Tanzania”. A case of TPB Bank Plc Dar es Salaam
Por: Chitenje, Lilian G
Publicado em: (2026)
Por: Chitenje, Lilian G
Publicado em: (2026)
Registos relacionados
-
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
Por: Mlekwa, Moses Denis
Publicado em: (2024) -
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
Por: Hamisi, Musa
Publicado em: (2024) -
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
Por: Lushakuzi,Simon Shaban
Publicado em: (2024) -
Administration of value added tax: The case study of Mbeya city in Mbeya region
Por: Walalaze, Paul
Publicado em: (2024) -
Governance of pharmaceutical products at health facilities level towards end user satisfaction: The case of Mbeya City Council
Por: Massawe, Justus Sabas
Publicado em: (2024)