Factor influencing customer satisfaction on the weight and measure agency services: A study of Mbeya city in Mbeya region
A dissertation submitted in partial fulfillment of the requirements for the award of the Master’s Degree of Business Administration in Corporate Management (MBA-CM) of Mzumbe University
Enregistré dans:
| Auteur principal: | Mhoja, Husein |
|---|---|
| Format: | Thèse |
| Langue: | anglais |
| Publié: |
Mzumbe University
2024
|
| Sujets: | |
| Accès en ligne: | https://scholar.mzumbe.ac.tz/handle/123456789/1426 |
| Tags: |
Ajouter un tag
Pas de tags, Soyez le premier à ajouter un tag!
|
Documents similaires
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
par: Mlekwa, Moses Denis
Publié: (2024)
par: Mlekwa, Moses Denis
Publié: (2024)
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
par: Hamisi, Musa
Publié: (2024)
par: Hamisi, Musa
Publié: (2024)
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
par: Lushakuzi,Simon Shaban
Publié: (2024)
par: Lushakuzi,Simon Shaban
Publié: (2024)
Administration of value added tax: The case study of Mbeya city in Mbeya region
par: Walalaze, Paul
Publié: (2024)
par: Walalaze, Paul
Publié: (2024)
Governance of pharmaceutical products at health facilities level towards end user satisfaction: The case of Mbeya City Council
par: Massawe, Justus Sabas
Publié: (2024)
par: Massawe, Justus Sabas
Publié: (2024)
Service quality delivery and its impact on customer satisfaction in the bank services in Tanzania: The case of Moshi Uchumi Commercial Bank
par: Shanghali, John Wifred
Publié: (2025)
par: Shanghali, John Wifred
Publié: (2025)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
par: Mushi, Onael W.
Publié: (2024)
par: Mushi, Onael W.
Publié: (2024)
Assessment of customers’ satisfaction from large buses services in urban public transportation: A case of Ubungo bus terminal
par: Bonaventura, Adam
Publié: (2024)
par: Bonaventura, Adam
Publié: (2024)
Examining challenges of SME'S towards their growth in Tanzania: A case study of SIDO-Mbeya
par: Hingi, Stephen
Publié: (2024)
par: Hingi, Stephen
Publié: (2024)
Influence of quality customer service management in employees satisfaction in public organization : A case of Sengerema District Council – Mwanza
par: Anthony, Adrian
Publié: (2025)
par: Anthony, Adrian
Publié: (2025)
An examination of the relationship between service quality and customer satisfaction on mobile broadband provider: the case of zantel, Zanzibar.
par: Khamis, Amne Rashid
Publié: (2024)
par: Khamis, Amne Rashid
Publié: (2024)
Service quality and customer satisfaction in transport service industry in Tanzania : A case of Dar express bus company
par: Mushi, Onael Walter
Publié: (2024)
par: Mushi, Onael Walter
Publié: (2024)
Measuring satisfaction of usage for the web-based information system (WBIS) for E-services: A case of Tanzania
par: Gabriel, Anthony M.
Publié: (2026)
par: Gabriel, Anthony M.
Publié: (2026)
The effects of customer expectations and perception towards service quality: A case of NMB University branch and Mlimani city branch
par: Somi Loveness
Publié: (2024)
par: Somi Loveness
Publié: (2024)
Effect of service quality and customer satisfaction on Customer loyalty: A case of NSSF Tanga city
par: Masika, Emmanuel Julian
Publié: (2024)
par: Masika, Emmanuel Julian
Publié: (2024)
Customer service provision performance in Public organization in Tanzania The case of weights and measures agency: Kigoma Region
par: Merchades, Kajungu Albogast
Publié: (2024)
par: Merchades, Kajungu Albogast
Publié: (2024)
Effectiveness of outsourcing of security service at Tanzania fisheries research institute, Dar es Salaam
par: Payowela, Jackson E.
Publié: (2024)
par: Payowela, Jackson E.
Publié: (2024)
Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /
par: Vavra, Terry G.
Publié: (1997)
par: Vavra, Terry G.
Publié: (1997)
Analysis of customers’ satisfaction with library services at the Sokoine National Agricultural Library (SNAL) in Morogoro region in Tanzania
par: Bea, George, et autres
Publié: (2024)
par: Bea, George, et autres
Publié: (2024)
Factors influencing the provision of service quality in the public health sector: The case of Morogoro regional hospital
par: Shalin, Parvez Thaver
Publié: (2024)
par: Shalin, Parvez Thaver
Publié: (2024)
Workers participation on quality service delivery in government hospitals: A case of Dodoma Regional Referral Hospital
par: Mruma, Leonora R.
Publié: (2024)
par: Mruma, Leonora R.
Publié: (2024)
Factors affecting implementation of strategic plans in Tanzania’s local government authorities a case of Mbeya city council,
par: Daniel, Greener Chikolomo
Publié: (2024)
par: Daniel, Greener Chikolomo
Publié: (2024)
An assessment of the impact of integrated Logistics system of healthcare commodities on customer satisfaction in Tanzanian health system: A case of primary healthcare facilities in Ilemela Municipal Council, Mwanza Region
par: Eric, Shoo Ainea
Publié: (2024)
par: Eric, Shoo Ainea
Publié: (2024)
Assessment for community participation in solid waste management in urban settlements: A case study of Mbeya city council
par: Said, Yahaya H.
Publié: (2024)
par: Said, Yahaya H.
Publié: (2024)
Factors influencing customer satisfaction in bonded warehouse operations. a survey of bonded warehouses – Zanzibar.
par: Kassim, K.H
Publié: (2024)
par: Kassim, K.H
Publié: (2024)
Service quality assessment of social health insurance benefit (SHIB) provided by social security funds.
par: Challe, Felistas Emmanuel.
Publié: (2024)
par: Challe, Felistas Emmanuel.
Publié: (2024)
Clients satisfaction on services offered by accredited health facilities: A case of national health insurance fund (NHIF),
par: Mkwizu, Evarista
Publié: (2024)
par: Mkwizu, Evarista
Publié: (2024)
The Influence of service quality on customer retention in commercial banks in Tanzania: The case of CRDB bank in Dar es salaam Region
par: Mwikwabhi, Mary M.
Publié: (2025)
par: Mwikwabhi, Mary M.
Publié: (2025)
Assessment of customer’s perception and expectations of service quality in Tanzania’s commercial banks: The case of Azania bank
par: Mwandosya, Joyce E.
Publié: (2024)
par: Mwandosya, Joyce E.
Publié: (2024)
Factors influencing clients’ satisfaction with HIV/AIDS care services in public and private health facilities in Mwanza Region
par: Ringo, Moses
Publié: (2024)
par: Ringo, Moses
Publié: (2024)
Impact of social franchising strategy in family planning services to clients’ satisfaction in Tanzania: A case study of PSI –Tanzania, Morogoro
par: Msafiri, Godwin B.
Publié: (2024)
par: Msafiri, Godwin B.
Publié: (2024)
Assessment of the impact of social health insurance benefit on customer satisfaction: The case of National Social Security Fund
par: Mzee, Abdul
Publié: (2024)
par: Mzee, Abdul
Publié: (2024)
Impact of social franchising strategy in family planning services to clients’ satisfaction in Tanzania: A case study of PSI –Tanzania, Morogoro.
par: Msafiri, Godwin B
Publié: (2024)
par: Msafiri, Godwin B
Publié: (2024)
Factors influencing generation Y of Tanzanian market towards postpaid mobile phone services
par: Venance, Paulina
Publié: (2024)
par: Venance, Paulina
Publié: (2024)
Quality management
par: Bedi, Kanishka
Publié: (2006)
par: Bedi, Kanishka
Publié: (2006)
Services marketing and management
par: Balaji, B.
Publié: (2006)
par: Balaji, B.
Publié: (2006)
Assessment of the effectiveness of services outsourcing in public health institutions: A case of Mbeya Referral Hospital (MRH)
par: Mwashiuya, Stephano
Publié: (2024)
par: Mwashiuya, Stephano
Publié: (2024)
Effectiveness of public private partnership on delivery of health services in Mpwapwa district council, Tanzania
par: Musa, Idrisa
Publié: (2024)
par: Musa, Idrisa
Publié: (2024)
Factors responsible for trade union membership in Mbeya city council, Tanzania
par: Merydon, Godian
Publié: (2024)
par: Merydon, Godian
Publié: (2024)
The impact of work life balance on employees job satisfaction in banking sector in Tanzania”. A case of TPB Bank Plc Dar es Salaam
par: Chitenje, Lilian G
Publié: (2026)
par: Chitenje, Lilian G
Publié: (2026)
Documents similaires
-
The effect of price fairness and customer service on customer satisfaction :The case of mobile phone users of Tanga city
par: Mlekwa, Moses Denis
Publié: (2024) -
The contribution of service quality to customer’s retention in social security schemes : A case of NSSF Mbeya.
par: Hamisi, Musa
Publié: (2024) -
Analysis of quality service factors and passengers’ satisfaction at bus terminals in Dar es Salaam and Morogoro regions - Tanzania,
par: Lushakuzi,Simon Shaban
Publié: (2024) -
Administration of value added tax: The case study of Mbeya city in Mbeya region
par: Walalaze, Paul
Publié: (2024) -
Governance of pharmaceutical products at health facilities level towards end user satisfaction: The case of Mbeya City Council
par: Massawe, Justus Sabas
Publié: (2024)