Mastering communication
This comprehensive 'how to' book is for anyone wishing to improve their communication skills and knowledge of the way in which communications function in organisations. It covers the skills of speaking, writing, listening and effective reading and provides guidance on telephoning, intervew...
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| Format: | Livre |
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Basingstoke :
Palgrave Macmillan,
c2009.
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| Édition: | 5th ed. |
| Collection: | Palgrave master series
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| Accès en ligne: | http://bvbr.bib-bvb.de:8991/exlibris/aleph/a23_1/apache_media/E3FE175YNXDDLTJ5NMUGAMJ8188BNE.pdf |
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