Mulholland, J. (1991). The language of negotiation: A handbook of practical strategies for improving communication. Routledge.
Citação norma ChicagoMulholland, Joan. The Language of Negotiation: A Handbook of Practical Strategies for Improving Communication. London ; New York: Routledge, 1991.
Citação norma MLAMulholland, Joan. The Language of Negotiation: A Handbook of Practical Strategies for Improving Communication. Routledge, 1991.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.