Measuring quality : performance measurement in libraries /

Measuring quality : performance measurement in libraries /

The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness....

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Dettagli Bibliografici
Autore principale:	Poll, Roswitha
Altri autori:	Boekhorst, Peter te, 1957-
Natura:	Libro
Pubblicazione:	München : K.G. Saur, c2007.
Edizione:	2nd rev. ed.
Serie:	IFLA publications, 127
Soggetti:	Academic libraries Public libraries
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne!!

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