Kotler, P. (1994). Marketing management: Analysis, planning, implementation, and control (8th ed.). Prentice-Hall.
Cita Chicago Style (17a ed.)Kotler, Philip. Marketing Management: Analysis, Planning, Implementation, and Control. 8th ed. Englewood Cliffs, N.J.: Prentice-Hall, 1994.
Cita MLA (9a ed.)Kotler, Philip. Marketing Management: Analysis, Planning, Implementation, and Control. 8th ed. Prentice-Hall, 1994.
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