Citazione Stile APA (7a Edizione)

Mbura, O. K. (2004). Marketing, customer services and business ethics. The Tanzania Institute of Bankers.

Citazione stile Chigago Style (17a edizione)

Mbura, Omari K. Marketing, Customer Services and Business Ethics. Dar es Salaam: The Tanzania Institute of Bankers, 2004.

Citatione MLA (9a ed.)

Mbura, Omari K. Marketing, Customer Services and Business Ethics. The Tanzania Institute of Bankers, 2004.